Windows Update blocked because IE9 won't install on Windows 2008 R2 SP1
Try emptying the contents of the folder C:\windows\softwaredistribution\download
also seek assistance here
http://social.technet.microsoft.com/Forums/en-gb/ieitprocurrentver/threadshttp://www.arabitpro.com
September 19th, 2012 8:17am
Hello,
I'm unable to install IE9 with Windows Update or in stand alone on my Win2008 R2 SP1 test servers. It ends up with an error and create a link on the desktop.
So I'm doing it through Windows Update because I want all of the update to be installed, but I need to install IE9 or I cannot have access to the other ,update do I ? Well, on the other two servers for wich IE9 could install properly
there was a lot of updates to install after that.
I do not understand, the reason, nothing very special is installed on the failing servers, installations are all from same USB key source, 2008 R2 SP1 from Technet, activated - all of them.
I need to finish Windows Update and install IE9 on all my servers.
We are behind a proxy, but 2 server in exact same network configuration could install IE9 without problem and not the other.
Here's the content of the IE9_Main.log :
00:00.000: ====================================================================
00:00.031: Started: 2012/09/19 (Y/M/D) 10:45:37.531 (local)
00:00.046: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.078: Command line: "C:\Users\superadmin\Downloads\IE9-Windows7-x64-enu.exe"
00:00.093: INFO: Setup installer for Internet Explorer: 9.0.8112.16421
00:00.124: INFO: Previous version of Internet Explorer: 8.0.7601.17874
00:00.124: INFO: Checking if iexplore.exe's current version is between 9.0.6001.0...
00:00.140: INFO: ...and 9.1.0.0...
00:00.156: INFO: Maximum version on which to run IEAK branding is: 9.1.0.0...
00:00.171: INFO: iexplore.exe version check success. Install can proceed.
00:00.187: INFO: Trying to extract ID: 7006 (0) as "IE9-neutral.Extracted.cab"
00:01.107: ERROR: Failed to extract a language pack for a non-english OS.
00:01.185: INFO: This is an English only package, so installation will continue on this non-English OS.
00:01.201: INFO: Trying to extract ID: 5006 (0) as "IE9-support.cab"
00:02.527: INFO: Operating System: Windows Server: 6.1.7601 (Service Pack 1)
00:02.558: INFO: Windows 7 operating system detected.
00:02.574: INFO: Service pack major: 1
00:02.589: INFO: Service pack minor: 0
00:02.605: INFO: Service pack name: Service Pack 1
00:03.806: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:19.328: INFO: The neutral package failed to download. Error: 0x80070005 (2147942405)
00:19.344: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
00:19.359: INFO: The no reboot policy and supplemental files failed to download correctly. Wait return value was 0x00000000 (0)
00:19.406: INFO: No reboot logic message NrApiStart(0), lParam=0x001c6440 returned 0x00000000.
00:19.905: INFO: No reboot logic message NrApiScan(1), lParam=0x00000000 returned 0x00000000.
00:23.025: INFO: No reboot logic message NrApiDecisionDialog(2), lParam=0x00000001 returned 0x00000000.
00:23.041: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:23.057: INFO: Installing with the extracted package. C:\Windows\TEMP\IE9BC5B.tmp\IE9-neutral.Extracted.cab
00:23.072: INFO: Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE9BC5B.tmp\IE9-neutral.Extracted.cab /quiet /norestart
00:33.025: INFO: Process 'C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE9BC5B.tmp\IE9-neutral.Extracted.cab /quiet /norestart' exited with exit code 0x00000002 (2)
00:33.056: ERROR: Neutral MSU installation failed (exit code = 0x00000002 (2)).
00:33.072: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00000002 returned 0x00000000.
00:33.087: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
00:33.134: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
00:33.243: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
00:34.710: INFO: An unknown error occurred. Check the return value online as a Windows Error Value for more information. Setup exit code 0x00000002 (2)
00:34.850: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE9BC5B.tmp
00:34.881: INFO: Unable to remove directory C:\Windows\TEMP\IE9BC5B.tmp, marking for deletion on reboot.
00:34.944: INFO: Released Internet Explorer Installer Mutex
Any help pease ?
I've tried downloading the full IE9 from Microsoft Download Center, English and French, but same problem.
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September 19th, 2012 8:18am
Try emptying the contents of the folder C:\windows\softwaredistribution\download
also seek assistance here
http://social.technet.microsoft.com/Forums/en-gb/ieitprocurrentver/threadshttp://www.arabitpro.com
September 19th, 2012 8:24am
Done in Safemode. Nothing changed.
Also tried to install the "Readiness Tool" that can optimize Windows Update, fix from May 2012.
Still nothing.
Somone provided me a full package with a separate language pack in .MSU format, tried to install all, nothing magic happened, it fails all the time on 3 of my 5 servers.
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September 19th, 2012 10:21am
Done in Safemode. Nothing changed.
Also tried to install the "Readiness Tool" that can optimize Windows Update, fix from May 2012.
Still nothing.
Somone provided me a full package with a separate language pack in .MSU format, tried to install all, nothing magic happened, it fails all the time on 3 of my 5 servers.
September 19th, 2012 10:28am
Try following...
Reboot the server once
Delete the temporary files from C:\Windows\TEMP\ & C:\Windows\SoftwareDistribution\Download\Install folders
Download the IE installer from following link
Windows Internet Explorer 9 for Windows 7 64-bit Edition and Windows Server 2008 R2 64-bit Edition
http://www.microsoft.com/en-us/download/details.aspx?id=23332
Disable Windows Firewall and AV temporarily
Before installing IE, disable Internet on the Server (if applicable)
Execute the IE installer from elevated cmd ( run as Admin )
Hope that would work.Regards, Santosh
I do not represent the organisation I work for, all the opinions expressed here are my own.
This posting is provided "AS IS" with no warranties or guarantees and confers no rights.
Free Windows Admin Tool Kit Click here and download it now
September 19th, 2012 11:44am
Try following...
Reboot the server once
Delete the temporary files from C:\Windows\TEMP\ & C:\Windows\SoftwareDistribution\Download\Install folders
Download the IE installer from following link
Windows Internet Explorer 9 for Windows 7 64-bit Edition and Windows Server 2008 R2 64-bit Edition
http://www.microsoft.com/en-us/download/details.aspx?id=23332
Disable Windows Firewall and AV temporarily
Before installing IE, disable Internet on the Server (if applicable)
Execute the IE installer from elevated cmd ( run as Admin )
Hope that would work.Regards, Santosh
I do not represent the organisation I work for, all the opinions expressed here are my own.
This posting is provided "AS IS" with no warranties or guarantees and confers no rights.
September 19th, 2012 11:51am
No sorry this is not working :
- downloaded the package from the URL your specified (36MB nearly)
- rebooted in safe mode, cleaned all files from
C:\Windows\TEMP\ &
C:\Windows\SoftwareDistribution\Download\Install folders
- rebooted again in normal mode, went to advanced firewall properties, checked that all profiles were disabled
- no antivirus is installed on the machine
- UAC is disabled
- launched the installation packaged from an elevated CMD
Same failure.
While installing, the setup wizard ask me to close Windows Explorer automatically.
I'm doing all this from local console, not RDP.
Thanks,
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September 20th, 2012 4:42am
I have the same issue on my dev vm, Win Server 2008 R2 SP1 Standard edition x64-based PC.Khee
September 20th, 2012 1:26pm
I'll create a support ticket @ MS in this case, because Windows Update is blocked if IE9 is not installed.
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September 21st, 2012 4:46am
Great. Hope this can be solved in a timely manner. Please don't foget to share the solution with us.
Regards,
Zhang
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September 24th, 2012 1:10am
Great. Hope this can be solved in a timely manner. Please don't foget to share the solution with us.
Thanks
Zhang
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September 24th, 2012 1:13am
I'm also having the same problem on a fresh 2K8R2 SP1 build. Anyone have any further information on this?
September 27th, 2012 5:19pm