I'm periodically getting ntdll.dll application errors and can't figure out why. I'm using Server 2003 R2 64-bit. Any ideas? Here's the event log entry: Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: 7/1/2010 Time: 9:32:05 PM User: N/A Computer: QUEST-64BITLAB Description: Faulting application wtmips402.exe, version 4.0.2.0, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0002377a. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 77 74 6d ure wtm 0018: 69 70 73 34 30 32 2e 65 ips402.e 0020: 78 65 20 34 2e 30 2e 32 xe 4.0.2 0028: 2e 30 20 69 6e 20 6e 74 .0 in nt 0030: 64 6c 6c 2e 64 6c 6c 20 dll.dll 0038: 35 2e 32 2e 33 37 39 30 5.2.3790 0040: 2e 34 34 35 35 20 61 74 .4455 at 0048: 20 6f 66 66 73 65 74 20 offset 0050: 30 30 30 32 33 37 37 61 0002377a

Hi, I was wondering if you can provide any more information about the system that this occurred on, I looked up wtmips402 on google and nothing showed up. My guess is that there is an incorrect call being made from wtmips402.exe to ntdll.dll. If this is a Quest component, their development/support staff might know something. -- Mike Burr

Hi JohnAtQuest, It seems that the ntdll error is generated because of the application wtmips402.exe. Please try to uninstall the program, reboot your computer and then install the latest version again. If the software program has any updates or service packs available, install them too. The software's programmers may have identified an issue with the program that caused the ntdll.dll error and then issued a patch for it. If the software reinstallation fail to solve the problem, it is also possible that the ntdll.dll file is corrupt. Please also try to run a repair installation of Windows Server 2003 with installation media. Regards, Karen Ji Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. This posting is provided "AS IS" with no warranties, and confers no rights.