0x800096002 Error When trying to install a windows product in 8.1

I'm trying to install Windows6.1-KB958559-x64-RefreshPkg from windows and i keep getting the 0x800096002 error any help? This is a Valid Signature from Microsoft as this is an Official product so there shouldn't be any problems. If anyone knows an answer that would be great thanks!

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March 14th, 2015 12:50pm

Can you check the error code once again ? This seems to be incorrect...
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March 15th, 2015 7:06pm

Hi,

Based on my research, kb958559 is Virtual PC package which is incompatible with Windows 8.1. At the same time, the error code 0x800096002 means there is a file hash mismatch when you try to search for available updates from the Windows Update Web site or from the Microsoft Update Web site.

This should be your update package problem. On the other hand, you can refer to the content of the link below for more details about the error code:

https://support.microsoft.com/en-us/kb/958056

March 18th, 2015 3:29am

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