A Remote Assistance connection could not be established because the DNS name of the remote computer could not be resolved
I'm trying to use remote assistance to help with my brothers computer. We both use XP, but when I try to open up remote assistance to view and or even take control of his computer, I get an error message: A Remote Assistance connection could not be established because the DNS name of the remote computer could not be resolved. Why would this be happening ?1 person needs an answerI do too
January 14th, 2011 6:04am

HiIt depends on how the computers are connected and their IP scheme.Are they on the same Network (I.e., connected to the same Router)?Through the Internet? Something else?http://support.microsoft.com/kb/300546/en-us Jack - Microsoft MVP, Windows Networking. WWW.EZLAN.NET
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January 14th, 2011 2:15pm

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