Access Denied - Encrypted file

I have had windows 8.1 installed on this tablet for some time.   I just realized that I could encrypt/decrypt files when I right click them.  So I thought "that sounds interesting".  So I right clicked a file, and selected "encrypt."  The file turned green and I thought "Yay, instant security".  I then attempted to immediately decrypt the file and got an error message:  "An error occurred applying attributes to the file: (lists path of file)  Access is denied.

I only have one user account on this tablet, and it is assigned as the administrator.  I started encrypting a couple other files, and got the same problem.  I can encrypt them just fine, I just have no access to them after I do it.  What am I missing?  I did not bring these files from another computer, they were all encrypted on the same and only tablet I use.  I did not reformat windows, nor change operating systems.  I encrypted a file literally 10 minutes ago, and since then have not been able to decrypt it.  I am running Windows 8.1 and have all required updates.  Please help.  

February 6th, 2015 6:31pm

Hello Salgod,

How do you encrypt the files?
Please share us a screenshot about this error and encrypt and decrypt option.

I cant find an official software to encrypt the single files.
If this is a third-party software, it is recommended to contact the software provider.

Best regards,
Fangzhou CHEN

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February 9th, 2015 6:15am

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