Hi,

When i open my Password Reset portal then provide Username credentials in text box and click on next then asked the Securites Question Answers to me,i provide the correct Answers to the securites Question after this password reset portal asked me New Password and Confirm Password then click on next for resetting the password then gives below Error only for 2 Users. and all other users are working fine.

An error has occurred. Please try again, and if the problem persists, contact your help desk or system administrator. (Error 3000:)

Regards

Anil Kumar