AMD Turion (tm) 64 Mobile Technology ML-32 64 Windows XP Pro SP3 version 2002After it boots up, it give this msg: error msg: BCCode:e1 BCP1:F7365BF0 BCP2:00000002 BCP3:84B531B0 BCP4:84B531B8 OSVer:5_1_2600 SP:3_0 Product:256_1"The system has recovered from a serious error"...............BCCode:e1 BCP1:F7365BF0 BCP2:00000002 BCP3:84B531B0 BCP4:84B531B8 OSVer:5_1_2600 SP:3_0 Product:256_1 and when I click to send error report, it brings up the Vista SP1 update screen, I complete advising, not running Vista program, send and within a few minutes, computer boots off and starts this , error msg again.1 person needs an answerI do too

Is the computer dual booting Windows XP and Vista or have you ever tried to update to Vista?You have given us a general indication of the nature of the problem but specific error reports make finding a solution so much easier.When a BSOD (Blue Screen of Death) system failure occurs for most users there is insufficient time to note down in full what it says; the exact text is important to anyone trying to diagnose what is wrong. You can gain the time needed when the error next occurs by following the procedure described below.If you haven't done so already disable automatic restart on system failure. This should help by allowing time to write down the Stop Error code and related information properly. Right click on the My Computer icon on the Desktop and select Properties, Advanced, Start-Up and Recovery, System Failure and uncheck the box before Automatically Restart. Do not re-enable automatic restart on system failure after getting this information as this setting is best left to not to allow Automatic Restart.If the system failure occurs during the booting of the computer you need to try a different approach. You can access the Windows Advanced Options Menu on many computers by constantly pressing the F8 (Function) key during Start-Up and selecting the option - Disable automatic restart on system failure. This method is not always easy to use as it can be difficult to depress the F8 at exactly the right time. Try again if it does not work first time. On some computers a different key has to be used. Hope this helps, Gerry Cornell

Thanks, Gerry Cornell,Thanks, for helping and I pray this information get this problem resolved!. The "Blue Screen ' information, here goes:Worker_Thread_Returned_At_Bad_IRQLTECHNICAL INFORMATION: Stop: 0x000000E1 (0xF7365BF0, Oxooooooo2, ox84B661B0, ox84B661B8)NDIS.sys-Address F7365BF0 base at F735F000, DateStamp 48025d03Windows XP SP3 Pro is legal, purchased May, 2010, verfied by Windows Genuine Advantage Validation tool KB892130. Appreciate your attention and information!!!!Redd

Bug Check Code 0xE1http://msdn.microsoft.com/en-us/library/ff560322(v=VS.85).aspx What is your computer make and model? What is your network card? Are any devices malfunctioning? Select Start, All Programs, Accessories, System Tools, System Information. Open Components under System Summary and click on Problem Devices. Is anything listed there? Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware, and Device Manager. If yes what is the Device Error code? To see Hidden Devices (Non Plug and Play Drivers) you need to select View, Show Hidden Devices. It is necessary to do this every time you open Device Manager if you need to see them. A further complication can be Ghosted Devices –installed but not connected!http://www.lockergnome.com/windows/2005/04/29/display-hidden-devices-in-device-manager-xp/ It is always sensible in this situation to run a check for malware Download and install Malwarebytes (freeware version for home users only), update definitions and run in safe mode. Disable other security software whilst you are doing scans.http://www.malwarebytes.org/ Download and run SuperAntiSpyware (Free Edition)http://www.superantispyware.com/download.html Hope this helps, Gerry Cornell

Thanks, Gerry Cornell!!!!My computer is a Gateway and the model MA3. I have no idea what the network card is, or where to find it; please advise.Will update you, after following I have no idea what the network card is your advise, it may take a moment or two, but here I go.Again, thanks!