It happened quite often recently. I am running windows 7 64 bit, it happened after I install windows 7, same thing happen after I install all the latest updates and i just installed SP1, same issue. I have attached 3 dump files here, the latest one is 030911-33072-01.dmp Any help is appreciated. http://filedb.experts-exchange.com/incoming/2011/03_w11/420515/dump.zip

Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. http://msdn.microsoft.com/en-us/library/ff558949%28VS.85%29.aspx PROCESS_NAME: mstsc.exe STACK_TEXT: win32k!xxxProcessEventMessage+0x1c0 Update the nVIDIA driver, please: nvlddmkm.sys Wed Jan 06 01:09:03 2010"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

Thank you. Why do you think it's the video card driver?

and do you think I have to uninstall the older driver first or it doesn't matter?

simply install the new driver over the old one."A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

thank you for your reply. Can you tell me how did you find out the video driver was the problem? i can i tell from the message and dump file?

0x3B crashes are often caused by graphic drivers and your driver is a bit old. Have you seen new crashes after updating the driver?"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

I see... and not yet. I will keep you posted. Thank you for your help!

It seems to solve my problem..... but I think I got another blue screen and this time it has different message.... A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: nwifi.sys SYSTEM_SERVICE_EXCEPTION If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x0000003b (0x00000000c0000005, 0xfffff9600007b890, 0xfffff880080eabd0, 0x0000000000000000) *** nwifi.sys - Address 0xfffff8800586bdc2 base at 0xfffff88005867000 DateStamp 0x4a5bcc3b

Hi, your DrobBox link doesn't work. I don't have the permissions to see the file. André"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

I couldn't find the latest driver in their official website. It's broadcom 802.11n network adapter. The current driver i have is 5.100.57.8. I am running windows 7 64 bit https://dl-web.dropbox.com/get/032011-49779-01.dmp?w=dbd5123f&dl=1 Thank you for your time and help!!

*** nwifi.sys - Address 0xfffff8800586bdc2 base at 0xfffff88005867000 DateStamp Please update your WiFi/WLAN card drivers. if this doesn't fix it, upload the latest dumps. André"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

sorry about that, this one should work http://www.speedyshare.com/files/27516118/032011-49779-01.dmp

you mean ALL drivers???!! Can you teach me how to read the dump and tell which one is causing the problem? So far what I know is only to look at check bug code and caused by driver.....

the dump shows the same information like the old dump. update all other drivers: GEARAspiWDM.sys Mon May 18 14:17:04 2009 IRFilter.sys Wed Jul 02 21:53:12 2008 lmimirr.sys Wed Apr 11 00:32:45 2007 LMIRfsDriver.sys Mon Jul 14 18:26:56 2008 nvsmu.sys Tue Jul 22 19:21:00 2008 RaInfo.sys Fri Jan 04 19:57:14 2008 RimSerial_AMD64.sys Mon Nov 24 18:01:01 2008 wacommousefilter.sys Fri Feb 16 19:12:17 2007 André"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

I listed all loaded drivers and found those old one. View the file properties of each driver, look what is the manufacture and update all drivers. You still have this sending message crash."A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

Sorry... I am totally lost.... so you mean even it says caused by driver nwifi.sys, it doesn't necessary means it's caused by wireless driver?? it could be other you mean?

update the WIFI driver first and next all other drivers. drivers from 2007 are too old. At this time Vista was released and Windows 7 coding was just started."A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221