I have been getting BSoD multiple times a day over the last couple months. My system dump provides the following info. Any help on the cause would be appreciated. - System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2012-05-07T04:17:48.289208300Z EventRecordID 211354 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer feng-HP - Security [ UserID] S-1-5-18 - EventData BugcheckCode 268435582 BugcheckParameter1 0xffffffffc0000005 BugcheckParameter2 0x0 BugcheckParameter3 0xfffff880033c4488 BugcheckParameter4 0xfffff880033c3ce0 SleepInProgress false PowerButtonTimestamp 0

Follow the Knowledge Base article here http://support.microsoft.com/kb/2028504/en-us Regards Milos

Hi, Could you upload *.dump file on SkyDrive and let us analyze for you? Or you may check it yourself. The log file will be %systemroot%\Minidump which is normally C:\windows\Minidump The following steps may be performed: 1. Shut down the system, unplug it from power and wait at least several seconds. 2. Turn on the system, run sfc /scannow(without quotes) command. 3. Run an antivirus and scan the whole system. 4. Run the Windows Update to install all the latest service pack and hotfixes applicable to that system. 5. Update the drivers to the latest. 6. Have a hardware troubleshooting and check it again. Here is a similar discussion and one article can be referred to. BSoD kernel 41 http://social.technet.microsoft.com/Forums/en-us/w7itprogeneral/thread/326c6a5e-a585-4509-9700-5e7a6ecdeeed How to read the small memory dump files that Windows creates for debugging http://support.microsoft.com/kb/315263 Hope that helps.Ivan-Liu TechNet Community Support

Thank you guys for the help! The links were very useful. I think I am dealing with more than one type of error at this time. Last night I was able to step through the HDD check, memory check, Windows Updates, and driver updates. I believe that helped resolve/alleviate the condition I posted about above. Today there was another critical error that did not have a BugcheckCode listed. Here is the latest minidump https://skydrive.live.com/redir.aspx?cid=7087eac6aa2030da&resid=7087EAC6AA2030DA!105&parid=7087EAC6AA2030DA!101&authkey=!AAFztiD-3LtafGE I will continue to pursue some of your other suggestions.

Hi, CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x7E CURRENT_IRQL: 0 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: Wdf01000+35216 FOLLOWUP_NAME: MachineOwner MODULE_NAME: Wdf01000 IMAGE_NAME: Wdf01000.sys STACK_COMMAND: .cxr 0xfffff880031bcce0 ; kb BUCKET_ID: WRONG_SYMBOLS Followup: MachineOwner --------------------------------------------------------------------- We find that the Bugcheck 0x7E and Wdf01000.sys may be the reason cause this issue. Wdf01000.sys is the driver of some program, please reinstall it. If this issue persists, you'd better uninstall the related program and device for further testing. Here is one related discussion can be referred to. wdf01000.sys blue screen http://www.techsupportforum.com/forums/f299/wdf01000-sys-blue-screen-470167.html Ivan-Liu TechNet Community Support

******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: 0000000000000000, The address that the exception occurred at Arg3: fffff880031bd488, Exception Record Address Arg4: fffff880031bcce0, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: +16 00000000`00000000 ?? ??? EXCEPTION_RECORD: fffff880031bd488 -- (.exr 0xfffff880031bd488) ExceptionAddress: 0000000000000000 ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000008 Parameter[1]: 0000000000000000 Attempt to execute non-executable address 0000000000000000 CONTEXT: fffff880031bcce0 -- (.cxr 0xfffff880031bcce0) rax=fffff880085d25c8 rbx=0000000000000000 rcx=fffffa805689ea30 rdx=fffffa805673a580 rsi=fffffa805673a580 rdi=fffffa80568839c0 rip=0000000000000000 rsp=fffff880031bd6c8 rbp=0000000000000000 r8=000000000000006c r9=fffff88000dcf370 r10=0000000000000004 r11=fffff880031bd800 r12=0000000000000009 r13=fffffa80568fb160 r14=0000000000000001 r15=fffffa80568e6d00 iopl=0 nv up ei ng nz na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286 00000000`00000000 ?? ??? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000008 EXCEPTION_PARAMETER2: 0000000000000000 WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800032b1100 0000000000000000 FOLLOWUP_IP: cdrom!DeviceSendSrbSynchronously+568 fffff880`0121a470 8b442454 mov eax,dword ptr [rsp+54h] FAILED_INSTRUCTION_ADDRESS: +52842faf03acdeec 00000000`00000000 ?? ??? BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff88000d7b216 to 0000000000000000 STACK_TEXT: fffff880`031bd6c8 fffff880`00d7b216 : 00000000`0009296f 00000000`ffffffff 00000202`84000058 00000148`120a20fe : 0x0 fffff880`031bd6d0 fffff880`00d7de3c : fffffa80`568839c0 00000000`00000000 00000000`00000000 fffffa80`03a6c870 : Wdf01000!FxRequestContext::ReleaseAndRestore+0xee fffff880`031bd700 fffff880`00d7dda8 : 00000000`00000001 0a000000`00020070 0000013a`00000000 00000000`00000000 : Wdf01000!FxRequestBase::~FxRequestBase+0x64 fffff880`031bd730 fffff880`00d4abb4 : fffffa80`568839c0 fffff880`031bd7d0 00000000`00000001 fffffa80`568fb160 : Wdf01000!FxRequestBase::`vector deleting destructor'+0x14 fffff880`031bd760 fffff880`00da60fb : fffffa80`568839c0 00000000`00000000 00000000`00000000 00000000`00000000 : Wdf01000!FxObject::SelfDestruct+0x14 fffff880`031bd790 fffff880`00d7ae8a : fffffa80`568839c0 fffffa80`00000000 fffffa80`568e6d00 00000000`00000001 : Wdf01000!FxObject::FinalRelease+0x33 fffff880`031bd7f0 fffff880`00da8896 : fffffa80`568839c0 00000000`00000000 00000000`00000000 fffffa80`56883901 : Wdf01000!FxRequest::Release+0x52 fffff880`031bd830 fffff880`00da8159 : fffffa80`568839c0 0000057f`fb391600 0000057f`fb391600 00000000`00000000 : Wdf01000!FxObject::DeleteWorkerAndUnlock+0xf2 fffff880`031bd890 fffff880`00da3085 : 0000057f`a977c638 0000057f`fb3916e8 00000000`00000000 fffffa80`03a6cb30 : Wdf01000!FxObject::DeleteObject+0x1a9 fffff880`031bd8f0 fffff880`0121a470 : fffffa80`568839c0 00000000`00000000 00000000`00000001 00000000`00000000 : Wdf01000!imp_WdfObjectDelete+0x101 fffff880`031bd940 fffff880`0121a5e7 : 0000057f`fbf0c7e8 00000000`00000000 fffff880`031bdaa0 fffff880`00000008 : cdrom!DeviceSendSrbSynchronously+0x568 fffff880`031bda70 fffff880`0121c73c : fffffa80`04c6e910 fffffa80`040f3b80 fffff880`031bdbc0 00000000`00000001 : cdrom!MediaReadCapacity+0x8f fffff880`031bdb30 fffff880`01217090 : 00000000`00000028 00000000`00000000 fffffa80`5453b0c0 00000000`00000001 : cdrom!RequestHandleGetDriveGeometry+0x50 fffff880`031bdb70 fffff880`00d866fb : 00000000`00000000 00000000`00000000 fffffa80`040e9b80 fffff800`0321f2b8 : cdrom!RequestProcessSerializedIoctl+0x868 fffff880`031bdc50 fffff800`03375783 : fffffa80`040f4550 00000000`00000000 fffffa80`036eb040 fffffa80`036eb040 : Wdf01000!FxWorkItem::WorkItemThunk+0x113 fffff880`031bdc80 fffff800`03089361 : fffff800`032e8900 fffff8a0`036ec501 fffff800`0321f200 fffffa80`036eb040 : nt!IopProcessWorkItem+0x23 fffff880`031bdcb0 fffff800`03319fda : 00000000`00000000 fffffa80`036eb040 00000000`00000080 fffffa80`03669890 : nt!ExpWorkerThread+0x111 fffff880`031bdd40 fffff800`030709c6 : fffff880`02f63180 fffffa80`036eb040 fffff880`02f6dfc0 00800000`00000000 : nt!PspSystemThreadStartup+0x5a fffff880`031bdd80 00000000`00000000 : fffff880`031be000 fffff880`031b8000 fffff880`031bd530 00000000`00000000 : nt!KxStartSystemThread+0x16 SYMBOL_STACK_INDEX: a SYMBOL_NAME: cdrom!DeviceSendSrbSynchronously+568 FOLLOWUP_NAME: MachineOwner MODULE_NAME: cdrom IMAGE_NAME: cdrom.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ce79298 STACK_COMMAND: .cxr 0xfffff880031bcce0 ; kb FAILURE_BUCKET_ID: X64_0x7E_NULL_IP_cdrom!DeviceSendSrbSynchronously+568 BUCKET_ID: X64_0x7E_NULL_IP_cdrom!DeviceSendSrbSynchronously+568 Followup: MachineOwner ------------------------------------------------------------------- Bug Check Code 0x1000007e: http://msdn.microsoft.com/en-us/library/windows/hardware/ff557196%28v=vs.85%29.aspx Start like Ivan mentioned. If this does not help, you can try proceeding like that: Update all possible driversUninstall all unused programsRun chkdsk /r /f and sfc /scannowPerform a clean boot: http://support.microsoft.com/kb/929135Disable temporary all security softwares you haveRun memtest86+ to check your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support for assistance You can also contact Microsoft CSS for assistance. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator Microsoft Certified Trainer

Is the error occurring during the boot process or later? You have a number of programmes dating before Windows 7 which may not be compatible. Would be please run the Windows 7 Upgrade Advisor and upload a copy of the report top your Sky Drive posting a link here: http://windows.microsoft.com/upgradeadvisorHope this helps, Gerry

Is the error occurring during the boot process or later? You have a number of programmes dating before Windows 7 which may not be compatible. Would be please run the Windows 7 Upgrade Advisor and upload a copy of the report top your Sky Drive posting a link here: http://windows.microsoft.com/upgradeadvisorHope this helps, Gerry