I have closed the Windows 7 "Backup and Restore" control panel while performing a backup. My taskbar "Action Center" icon reports "Backup in progress" on mouseover. I find that attempts to reopen the "Backup and Restore" control panel now fail. Selecting it from the Start menu produces no effect. Selecting "Backup and Restore" from the "Action Center" control panel produces a busy icon for the mouse pointer. "Windows Task Manager" reports Task "Backup and Restore" as "Running." The backup is being performed to a Blu-ray disc. The activity light on the Blu-ray drive however has gone blank. Is there any way to recover from the failure or debug futher? Test System: Microsoft Windows 7 Professional x64

After rebooting "Action Center" still reports "Backup in progress" although it is not.

Hi, First of all, go to Control Panel\All Control Panel Items\Recovery, restore your system to a previous time point, and check what the result is. Hope it helps. Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Alex, I'm sorry but this answer is not only totally useless but also you marked your own useless response as "this is the answer". This kind of behaviour not only is annoying but is also detrimental to the quality of the forums. If you do not have an answer, please do not reply and furthermore do not mark as closed an item which is not. Feels like you just want to keep the amount of open questions low. You are not supposed to determine the quality or usefulness of your own answer, the forum members -particularly the opener- are, not you.

After a period of time "Action Center" did clear the "Backup in progress" status. No log information or additional debugging information indicates what the mechanism behind this bahavior might have been. Restoring to a previous time point is resource intensive. I ultimately decided to destory the original Blu-ray media that the incomplete back-up was written to and then to create a new backup on a new disc. Therefore, this system behavior did result in the loss of media. It seems that "Backup and Restore" could benefit from more robust logging capabilities.