So a while back I encrypted my western digital external hard drive with BitLocker. Recently I have been getting problems with Bitlocker so I've decided to remove it and start decrypting. Currently the decrypting has stop for over 24 hours now. I have tried restarting my computer, unplugging it and then restarting and many other failed solutions. Due to the frozen decrypting I can't access my files on the external hard drive. HELP ME!

Can you execute the below command and send the results. >manage-bde -status G: where G is the drive letter >manage-bde -protectors -get G: where G is the drive letter. Do you have the 48 digit recovery password for your volume which we save in AD or USB device or print it? -Manoj (MSFT)Manoj Sehgal

How do i execute it? & yes i have the recovery password.

On Win7 Client machine, open elevated command prompt and now execute the commands. >manage-bde -status G: where G is the drive letter >manage-bde -protectors -get G: where G is the drive letter.Manoj Sehgal

C:\Users\chris>manage-bde -status E: BitLocker Drive Encryption: Configuration Tool version 6.1.7600 Copyright (C) Microsoft Corporation. All rights reserved. Volume E: [Back Up] [Data Volume] Size: 111.79 GB BitLocker Version: Windows 7 Conversion Status: Decryption in Progress Percentage Encrypted: 17% Encryption Method: AES 128 with Diffuser Protection Status: Protection Off Lock Status: Unlocked Identification Field: None Automatic Unlock: Enabled Key Protectors: Numerical Password External Key External Key External Key Password External Key (Required for automatic unlock) C:\Users\chris>manage-bde -protectors -get E: BitLocker Drive Encryption: Configuration Tool version 6.1.7600 Copyright (C) Microsoft Corporation. All rights reserved. Volume E: [Back Up] All Key Protectors Numerical Password: ID: {02148215-1D0B-4720-8F75-6A83365B5610} Password: 567468-315348-618893-269918-444312-064559-109615-687632 External Key: ID: {A6B43E48-FBFC-49B0-BE99-F589518CC219} External Key File Name: A6B43E48-FBFC-49B0-BE99-F589518CC219.BEK External Key: ID: {CBBA0892-3132-4272-A585-FAF50F828DC6} External Key File Name: CBBA0892-3132-4272-A585-FAF50F828DC6.BEK External Key: ID: {94AF3355-C16A-41AB-990B-4846254C1C21} External Key File Name: 94AF3355-C16A-41AB-990B-4846254C1C21.BEK Password: ID: {22308BB5-91AC-43FD-A54A-30D34011A09A} External Key: ID: {A290524C-7E83-40CB-9322-02C3E567622E} External Key File Name: A290524C-7E83-40CB-9322-02C3E567622E.BEK Automatic unlock enabled.

Hi, According the issue, bitlocker decrypted into your drive. And it has decrypted 83%. You may go on this process. Please understand the time-consuming is related to the data volume. Hope that helps Best Regards, Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.