I have a system that is showing a blank display of the Backup and Restore program when the external Hard Drive is connected. I have ran SFC /Scannow with elevated privlidges, both with the external device connected and without. I receive the warning that Windows repaired most files but was unable to repair some files. I have ran disk check to fix any errors. I can include the cbs.log if need be as well. Any information would be greatly appreciated.

Did you look, yourself, in the CBS.log file for what files could not be repaired? Perhaps that could give you a clue what's gone wrong. -Noel

I checked the log and didn't mention names of files specifically. Here are some of the failures form the log: Failed call to CryptCATAdminAddCatalog. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure] 2011-02-23 15:00:58, Info CBS Failed to install catalog file \\?\C:\Windows\SoftwareDistribution\Download\c1f72810f423d86afa4ba798f453bbcf\inst\Package_4_for_KB2393802~31bf3856ad364e35~x86~~6.1.1.1.cat for package [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure] 2011-02-23 15:00:58, Info CBS Failed to install catalog for package: Package_4_for_KB2393802~31bf3856ad364e35~x86~~6.1.1.1 [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure] 2011-02-23 15:00:58, Info CBS Failed to stage package manifest. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure] 2011-02-23 15:00:58, Info CBS Failed to add package. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure] 2011-02-23 15:00:58, Info CBS Failed to persist package: Package_4_for_KB2393802~31bf3856ad364e35~x86~~6.1.1.1. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure] 2011-02-23 15:00:58, Info CBS Failed to update states and store all resolved packages. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure] 2011-02-23 15:00:58, Info CSI 0000000c@2011/2/23:22:00:58.117 CSI Transaction @0x291498 destroyed 2011-02-23 15:00:58, Info CBS Perf: Resolve chain complete. 2011-02-23 15:00:58, Info CBS Failed to resolve execution chain. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure] 2011-02-23 15:00:58, Error CBS Failed to process single phase execution. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure] 2011-02-23 15:00:58, Info CBS WER: Generating failure report for package: Package_for_KB2393802~31bf3856ad364e35~x86~~6.1.1.1, status: 0x8e5e03fa, failure source: Resolve, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent 2011-02-23 15:00:58, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2011-02-23 15:00:58, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it... 2011-02-23 15:00:58, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it...

Anyone have any ideas?

the log file says you have issues with the SoftwareDistribution folder which can be fixed with this FixIt: http://support.microsoft.com/kb/971058 create the txt file shown under [1] and look which files can't be restored. You can try to extract the files from the DVD [2] and override the damaged files. best regards André [1] http://support.microsoft.com/kb/929833 [2] http://blog.nirsoft.net/2009/09/17/how-to-extract-missing-system-files-from-the-dvd-of-windows-7vista/"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

For the Failed call to CryptCATAdminAddCatalog. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure] entry give this a shot, Divegeeky - Click the Start orb, type cmd in the Search programs and files field, under Programs, right click cmd.exe, and then click Run as administrator. Agree to the UAC prompt. At the command prompt, type the following commands, and then press ENTER after each one. Please include the spaces as the commands must be typed exactly as they are laid out. You can right click after the Prompt and copy & paste them in, too : net stop cryptsvc ren %systemroot%\system32\catroot2\edb.log *.tst net start cryptsvc exit MowGreen Windows Expert IT Pro - Consumer Security *-343-* FDNY NEVER FORGOTTEN