Blue Screen
Hi,
I've been having a problem with my desktop shutting down due to a blue screen. Here are the details:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800469D060
BCP3: FFFFF80000B9C518
BCP4: FFFFFA800849E600
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\110910-20295-01.dmp
C:\Users\Vicky\AppData\Local\Temp\WER-55707-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
It seems to be happening only at night. Please help.
Thanks!
November 9th, 2010 2:36pm
A bugcheck (BSOD) is a mechanism to protect your PC from damage.
Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE
This bug check indicates that the driver is in an inconsistent or invalid power state.
http://msdn.microsoft.com/en-us/library/ff559329%28VS.85%29.aspx
It is also helpful to take a look at the dumps with the Debugging Tools for Windows.
Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your Skydrive [1] and post a link here, so that I can look at the dumps with the debugger
and to to see the cause of the crash.
André
[1]
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
November 9th, 2010 3:23pm
Hi,
I've never used Skydrive before, but I think I did it correctly. Here's the link:
https://cid-c0247e71d3dc5200.office.live.com/browse.aspx/Blue%20Screen%20Minidump?Bsrc=EMSHOO&Bpub=SN.Notifications
Both my webcam and my printer don't seem to work well with my new computer, so maybe it's the driver for one of them.
Thank,
Vicky
November 9th, 2010 4:00pm
Hi Vicky, change the permissions of the folder so that everyone can see it."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
November 9th, 2010 4:09pm
OK, done
November 9th, 2010 4:14pm
You always have the same crash:
DRIVER_POWER_STATE_FAILURE
and the crash is caused by this driver:
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa8004606040 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\lvuvc64.sys , Win32 error 0n2
*** WARNING: Unable to verify timestamp for lvuvc64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvuvc64.sys
Unable to load image \SystemRoot\system32\DRIVERS\ks.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ks.sys
*** ERROR: Module load completed but symbols could not be loaded for ks.sys
\Driver\LVUVC64
Args: 00015400 00000001 00000003 00000003
[ 16, 2] 0 e1 fffffa80046d2060 00000000 fffff80002c680b0-fffffa80072e0c90 Success Error Cancel pending
\Driver\ksthunk nt!IopUnloadSafeCompletion
Args: 00015400 00000001 00000003 00000003
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa8004021c90
Args: 00000000 00000000 00000000 00000000
Image path: \SystemRoot\system32\DRIVERS\lvuvc64.sys
Image name: lvuvc64.sys
Timestamp: Sat May 12 01:59:12 2007
This is a driver for your Logitech Webcam. Update the driver, please.
André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
November 9th, 2010 7:37pm
Thank you!!!
November 10th, 2010 4:04pm