Blue Screen - system logs off
Received the blue screen - log off - what I was doing was "ejecting" a disc - checked everything out - seems to be no problem - and if I just push button to remove disc have no problemThanks for any help
October 30th, 2010 3:04pm

Hi ginnpr,Did you make any software or hardware changes on your computer prior to this issue?In order to diagnose the issue,you may check in event viewer for any error codes.How to view and manage event logs in Event Viewer in Windows XPYou mayconfigure the computer in clean boot and check if the issue persists. It will start Windows XP by using a minimal set of drivers and startup programs and helps to eliminate software conflicts.The following link has steps showing how to perform clean boot: http://support.microsoft.com/kb/310353Note: Please ensure that the computer is set to start as usual by following the section ‘Steps to configure Windows to use a Normal startup state’ from the article: How to configure Windows XP to start in a "clean boot" state: http://support.microsoft.com/kb/310353Hope the information helps. Please post back and let us know.RegardsDebleena SMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.
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October 31st, 2010 7:44am

Thanks for the reply - but as I mentioned - if I do not use the eject link - I do not have this problem -
October 31st, 2010 2:47pm

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