I have a brand new HP Pavillion HP Pavilion Elite e9280t customizable Desktop PC and have received the blue screen several times. Now my fan is constantly running even when just turning on the PC... could this be related to the BSOD? I do have NVidia display drivers? Is there an update I can download??? Genuine Windows 7 Home Premium 64-bit Intel(R) Core(TM) i7-950 processor [3.00GHz, 1MB L2 + 8MB shared L3 cache] 9GB DDR3-1066MHz SDRAM [5 DIMMs] FREE UPGRADE! 750GB 7200 rpm SATA 3Gb/s hard drive from 640GB 1GB NVIDIA GeForce GT 220 [DVI, HDMI, VGA] Blu-ray player & Lightscribe SuperMulti DVD burner Integrated 10/100/1000 (Gigabit) Ethernet, No wireless LAN 15-in-1 memory card reader, 1 USB, 1394, audio, video (for TV Tuner) TV tuner, dual format ATSC-NTSC with PVR, remote Integrated 7.1 channel sound with front audio ports HP USB 2.0 stereo speakers HP wireless keyboard and HP wireless optical mouse Microsoft(R) Works 9.0 Norton Internet Security(TM) 2010 - 15 month HP Home & Home Office Store in-box envelope

If this is brand new, how new is it? I would think HP would have had the latest drivers installed. What is the Blue Screen error message? Have you installed any software recently? Have you contacted HP customer support yet?MCSE, MCSA, MCDST

Hello customer, First of all, upgrade BIOS to the latest version and restore it to the default settings; remove all unnecessary hardware devices from the computer and thentry entering Windows safe mode to test whether it is a third-party software/hardware compatibility issue. If so, please download and run Windows 7 Upgrade Advisor to check the reason for the issue. If the issue is caused by some incompatible driver, you might go to Device Manager, right click your hardware device in the list and select Update Driver Software; then click Search automatically for updated driver software. If you still get the BSOD error after installing the latest driver, please understand that Windows system uses separated user mode and kernel mode memory space, stop errors are always caused by kernel portion components, such as a hardware device, third-party drivers, backup software or anti-virus services (buggy services). The system goes to a blue screen because there is some exceptions happened in the kernel (either the device driver errors or the service errors), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are). To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. I hope the problem will be resolved soon. Thanks! Andy

The computer is less than a month old. I contacted HP Support and they have me taking the back off the computer to find out which fan is running... haven't had the opportunity to get into that yet... based on what I have been reading it seems to be a driver or BIOS update? I did not record the message ..do you know how to find out what it was? Is there a log I can access?

Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link)via Windows Live SkyDrive or similar site?The following link has information on using Windows Live SkyDrive:http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 The minidump files should give basic information on the crashes and may help determine the cause.