roblem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional information about the problem: BCCode: 116 BCP1: 81E06008 BCP2: 9B6119B0 BCP3: 00000000 BCP4: 0000000C OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\021712-19624-01.dmp C:\Users\Administrator.TVPL\AppData\Local\Temp\WER-152646-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt 

if you have WinDbg, use that to debug your dump file: http://msdn.microsoft.com/en-us/windows/hardware/gg463009 otherwise, upload the dump file (from C:\Windows\memory.dmp) to SkyDrive and post it here for someone to look at.

STOP 0x00000116: VIDEO_TDR_ERROR Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card (see Significant Posts section below) Significant posts: http://www.sevenforums.com/crashes-debugging/25912-bsod.html#post280172 "It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception. Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD. If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling." - H2SO4

Hello, Bug Check Code 0x116: http://msdn.microsoft.com/en-us/library/windows/hardware/ff557263(v=vs.85).aspx This indicates that an attempt to reset the display driver and recover from a timeout failed. Please start by updating your graphic card driver and check results. If this does not help, please contact your manufacturer Technical Support for assistance. You can also contact Microsoft CSS for assistance. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator Microsoft Certified Trainer