Hi everybody. I got a blue-screen error in Windows 7 32-bit. I checked my RAM by HirenBoot disc but there's no issue found.Here is the report I found:--------------------------------------------------------------Microsoft (R) Windows Debugger Version 6.11.0001.404 X86Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\122409-14866-01.dmp]Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatibleProduct: WinNt, suite: TerminalServer SingleUserTSBuilt by: 7600.16385.x86fre.win7_rtm.090713-1255Machine Name:Kernel base = 0x8281b000 PsLoadedModuleList = 0x82963810Debug session time: Thu Dec 24 21:59:10.672 2009 (GMT+7)System Uptime: 0 days 1:09:35.248Loading Kernel Symbols.................................................. ............................................................... ..................................Loading User SymbolsLoading unloaded module list..........1: kd> !analyze -v************************************************** ****************************** ** Bugcheck Analysis ** *************************************************** ***************************** PAGE_FAULT_IN_NONPAGED_AREA (50)Invalid system memory was referenced. This cannot be protected by try-except,it must be protected by a Probe. Typically the address is just plain bad or itis pointing at freed memory.Arguments:Arg1: ffb885dc, memory referenced.Arg2: 00000000, value 0 = read operation, 1 = write operation.Arg3: 9670b768, If non-zero, the instruction address which referenced the bad memoryaddress.Arg4: 00000000, (reserved) Debugging Details:------------------ Unable to load image \SystemRoot\System32\cdd.dll, Win32 error 0n2*** WARNING: Unable to verify timestamp for cdd.dll*** ERROR: Module load completed but symbols could not be loaded for cdd.dll*** WARNING: Unable to verify timestamp for klif.sys*** ERROR: Module load completed but symbols could not be loaded for klif.sys Could not read faulting driver name READ_ADDRESS: GetPointerFromAddress: unable to read from 82983718Unable to read MiSystemVaType memory at 82963160ffb885dc FAULTING_IP: cdd+b7689670b768 3b81cc050000 cmp eax,dword ptr [ecx+5CCh] MM_INTERNAL_CODE: 0 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x50 PROCESS_NAME: TS3EP01.exe CURRENT_IRQL: 0 TRAP_FRAME: 93082a98 -- (.trap 0xffffffff93082a98)ErrCode = 00000000eax=8592f1d0 ebx=8d89d07e ecx=ffb88010 edx=00000001 esi=fdb3d018 edi=00000000eip=9670b768 esp=93082b0c ebp=93082b38 iopl=0 nv up ei pl zr na pe nccs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00210246cdd+0xb768:9670b768 3b81cc050000 cmp eax,dword ptr [ecx+5CCh] ds:0023:ffb885dc=????????Resetting default scope LAST_CONTROL_TRANSFER: from 828615f8 to 828a08e3 STACK_TEXT: 93082a80 828615f8 00000000 ffb885dc 00000000 nt!MmAccessFault+0x10693082a80 9670b768 00000000 ffb885dc 00000000 nt!KiTrap0E+0xdcWARNING: Stack unwind information not available. Following frames may be wrong.93082b38 96701753 fdb3d018 93082bd8 9653d304 cdd+0xb76893082b44 9653d304 fdb3d018 00000002 93082bfc cdd+0x175393082bd8 9653e718 00000001 00000000 7105179f win32k!SURFACE::bDeleteSurface+0x23593082bec 96540c0f 00000001 00000001 fe1b6db0 win32k!SURFREF::bDeleteSurface+0x1493082c00 965403af 00000be8 00000001 00000be8 win32k!vCleanupSurfaces+0x4393082c20 9653c052 ff53b818 00000000 00000000 win32k!NtGdiCloseProcess+0xc593082c40 9653e937 ff53b818 00000000 8637ac18 win32k!GdiProcessCallout+0x15193082c5c 82a63b0c 860566c8 00000000 b4bddeed win32k!W32pProcessCallout+0x5d93082cd8 82a7cd37 00000000 ffffffff 0012fe8c nt!PspExitThread+0x46d93082d00 8d83000d ffffffff 00000000 0012fe8c nt!NtTerminateProcess+0x1fa93082d24 8285e42a ffffffff 00000000 0012fe98 klif+0x2000d93082d24 773664f4 ffffffff 00000000 0012fe98 nt!KiFastCallEntry+0x12a0012fe98 00000000 00000000 00000000 00000000 0x773664f4 STACK_COMMAND: kb FOLLOWUP_IP: cdd+b7689670b768 3b81cc050000 cmp eax,dword ptr [ecx+5CCh] SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: cdd+b768 FOLLOWUP_NAME: MachineOwner MODULE_NAME: cdd IMAGE_NAME: cdd.dll DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: 0x50_cdd+b768 BUCKET_ID: 0x50_cdd+b768 Followup: MachineOwner --------------------------------------------------------------Please help me. Thank you so much!

Seems to me Sim 3 World Adventures is your culprit or its accessing a driver that causing the problem. Are you sure you've updated ALL your drivers?MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]

Hi, To solid troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump and analyze the related source code if needed. Unfortunately, debugging is beyond what we can do in the forum. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. Thank you.Vivian Xing - MSFT

Thanks! I updated driver for my Nvidia card and this death-blue-screen doesn't appear any more. But I need to try for some times. Thank you very much, cdobbs and Vivian Xing

good deal, that probably explains why the game was referenced it since it would use the video drivers. Happy gaming.MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]