Bluescreen & Unexpected shutdowns when I'm away from computer
I'm using Windows 7 64 bit and, like many other posts, have been experiencing my computer randomly shutting down at night or when I'm away.
I was hoping somebody could help me figure out what's causing the issue from my minidmp files.
I uploaded the minidmps to SkyDrive, here is the link: http://cid-cec9b2ac76b1a202.skydrive.live.com/redir.aspx?resid=CEC9B2AC76B1A202!102
Thanks so much !
May 14th, 2011 3:21pm
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80049758f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
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BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`031a86f0 fffff800`02d11979 : fffffa80`049758d0 fffffa80`039fb040 00000000`0000000a 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031a8c10 fffff800`02bf35c7 : fffffa80`049758d0 fffff800`02c6c5f8 fffffa80`039fb040 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031a8c40 fffff800`02b5bb55 : fffff800`02cce360 fffffa80`0494a828 fffffa80`0494a820 fffffa80`039fb040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031a8c80 fffff800`02ad4961 : fffff880`01037e00 fffff800`02b5bb30 fffffa80`039fb040 e845c7fe`45fe0375 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031a8cb0 fffff800`02d6abc6 : 7d800000`0120840f fffffa80`039fb040 00000000`00000080 fffffa80`0396e890 : nt!ExpWorkerThread+0x111
fffff880`031a8d40 fffff800`02aa5bc6 : fffff880`02f63180 fffffa80`039fb040 fffff880`02f6dfc0 c1a40fc4`4d8bc045 : nt!PspSystemThreadStartup+0x5a
fffff880`031a8d80 00000000`00000000 : fffff880`031a9000 fffff880`031a3000 fffff880`031a8110 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
Followup: MachineOwner
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You have a problem with your AMD processor. Contact you manufacturer Technical Support for assistance.
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May 14th, 2011 5:51pm