Browser being Redirected
I think the browser on my Dell laptop has been hijacked and is being redirected. When I open internet explorer, sometimes it won't open, other times it opens to my home page and then another browser window opens to an unknown site.My antispyware and antivirus programs are reporting cookies being added to the NetworkService folder. I have removed them repeatedly with this programs and they instantly re-appear. I have manually deleted them and again they re-appear.Any help would be appreciated. 1 person needs an answerI do too
February 11th, 2011 12:07am
If you are using Microsoft Security Essentials, you can get help with malware removal here: https://support.microsoftsecurityessentials.com/ Then, select “I think my computer is infected”. From there, select the email or phone option. You can also usehttps://consumersecuritysupport.microsoft.com/eform.aspx?productKey=pcsafetymalware&ct=eformts&supportLinkeformts=E-mail If you are NOT using Microsoft Security Essentials, you can get help with malware removal here: https://consumersecuritysupport.microsoft.com/default.aspx?mkt=en-us&scrx=1 Or, contact your antimalware provider (Norton, mcafee, tm, avg, etc). Another option if you interested in trying to rid the problem yourself is to run the free TDSS Killer(read instructions carefully) from here, http://support.kaspersky.com/viruses/solutions?qid=208280684
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February 11th, 2011 1:23am