Hello, i am having a problem with windows 7. I just recently upgraded from windows vista ultimate to windows 7 home premium. Every time i start my computer i can't click or right click the taskbar or any open window. I have to hit ctrl-alt-delete to open the task manager and thats the only thing that gets it working again. I don't have any viruses or spyware, ive done /sfc scannnow and checked the hard disk for errors and it still happens. Does anyone have a solution??? i seriously don't know what to do now.

I'm sure someone has heard of this before? Please help

Hi, Generally this will happen when a 3rd party application is interfering. Try running msconfig: - Run a clean startup on the "services". Ensure only microsoft services are loading during your testing - Run a clean startup on the "start up" tab and disable everything while testing Reboot after this is complete and see if you have the same issue If it disappears, you can try an isolate which particular services or application is causing the issue

Hi Deep_chunk, I agree with Kris that this issue can be related to third party software or services. You can try the following suggestions and see if the issue can be resolved: 1. Download ShellExView v1.41 from the following link http://www.nirsoft.net/utils/shexview.zip Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. 2. Right-click the "shexview.zip" file, select "Extract All", the Extraction Wizard will prompt. 3. Click Next, input "C:\ShellExView" (without the quotation marks) in the "Files will be extracted to this directory" textbox. 4. Click Next and click Finnish. 5. Open the "C:\ShellExView" folder and double-click the "shexview.exe" file. It will scan the registry for all the shell extensions. 6. Select all the non-Microsoft extensions in pink by press "Ctrl" in the keyboard. 7. Click the "Disable Selected Items" on the toolbar and click Yes. 8. Restart your computer and check if the issue is resolved. Also, access Clean Boot to check the issue. If the issue disappears in the Clean Boot environment, you can continue to narrow down which entry is causing the issue. If the issue still exists, create a new user account and see if the issue occurs. Regards, Linda

Hi Deep_chunk, I agree with Kris that this issue can be related to third party software or services. You can try the following suggestions and see if the issue can be resolved: 1. Download ShellExView v1.41 from the following link http://www.nirsoft.net/utils/shexview.zip Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. 2. Right-click the "shexview.zip" file, select "Extract All", the Extraction Wizard will prompt. 3. Click Next, input "C:\ShellExView" (without the quotation marks) in the "Files will be extracted to this directory" textbox. 4. Click Next and click Finnish. 5. Open the "C:\ShellExView" folder and double-click the "shexview.exe" file. It will scan the registry for all the shell extensions. 6. Select all the non-Microsoft extensions in pink by press "Ctrl" in the keyboard. 7. Click the "Disable Selected Items" on the toolbar and click Yes. 8. Restart your computer and check if the issue is resolved. Also, access Clean Boot to check the issue. If the issue disappears in the Clean Boot environment, you can continue to narrow down which entry is causing the issue. If the issue still exists, create a new user account and see if the issue occurs. Regards, Linda I also am experiencing this issue. I have followed all of the suggestions above and none have resolved the issue. Can anyone suggest anything else I can try, please? Thanks John