I am not a computer expert by any means, but have a corrupted quicktime file that needs repaired so I can use iTunes. I have tried to do the command prompt chkdsk c:/f and then say yes to schedule on restart. However, when I restart nothing happens. I have seen articles with links to a Microsoft hotfix, but don't know which one I need. The platforms say 64b and 128b (if I remember right). Is this referring to the operating systems bits? If so, mine is only 32. Please help!!!

Also, I am using Windows 7.

if you use the 32Bit Windows, select the x86 version on the Hotfix requst page."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hi, If the command didn't work on startup. I suggest booting into WinRE. Please keep pressing F8 when starting the computer and choose Startup Repair. Open the command prompt and run chkdsk C: /f /r Also, check the following KB to load the hotfix. http://support.microsoft.com/kb/975778 Best Regards, Niki Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.