Can not send or receive email messages.I get either the 0x800ccc90 or 0x800CCC0E error messages.I have restarted my computer and deleted my browsing history.Please help.Thank youThe connection to the server has failed. Account: 'telcom', Server: 'mail.telcomconstruction.com', Protocol: SMTP, Port: 590, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0EThe server responded with an error. Account: 'telcom', Server: 'mail.telcomconstruction.com', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

Please post any error message in its entirety. You can left click on it to highlight and then right click to copy and then paste it into this thread.Bruce HagenMS-MVP Oct. 1, 2004 ~ Sept. 30, 2010Imperial Beach, CA

The server responded with an error. Account: 'telcom', Server: 'mail.telcomconstruction.com', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90The connection to the server has failed. Account: 'telcom', Server: 'mail.telcomconstruction.com', Protocol: SMTP, Port: 590, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I can't find anything about this server, but it appears that AVG is the culprit. See what happens if you disable AVG temporarily. Perhaps uninstall it completely. Microsoft Security Essentials or Avast are much more user friendly.You may have to check your account settings as AVG may have changed them. Port 590 for SMTP looks suspicious to me.Bruce HagenMS-MVP Oct. 1, 2004 ~ Sept. 30, 2010Imperial Beach, CA

Uninstalled AVG and went to avast.also set account settings back to default settings.My email still does not work.I even tried making Outlook my default email account and it didn't work either. Anything else I can try ? Appreciate it.

Are Telcom Construction your employers?http://www.telcomconstruction.com/index.php?option=com_content&view=article&id=122&Itemid=27If yes ask them to confirm settings.Did you have any other security software installed with AVG which might cause a conflict?Hope this helps, Gerry Cornell

Yes thats my employer and I will check with them tomorrow but I am sure the settings are fine.I can receive email on my blackberry-just not on my computer and no-I had no other security software installed.Thank you so much for responding.

Passwords can get corrupted. Deleting the password and re-entering it can get results. Hope this helps, Gerry Cornell

tried that.still only works thru blackberry connection

Is your internet connection working normally i.e. can we rule out a router problem?Hope this helps, Gerry Cornell

Has the error message changed since moving to Avast?If you haven't done so yet, use this tool.AVG Removal Toolhttp://www.avg.com/us-en/download-toolsDid you install Avast in Custom Mode and opt out of e-mail scanning?Bruce HagenMS-MVP Oct. 1, 2004 ~ Sept. 30, 2010Imperial Beach, CA