Hello. I am unable to restore the "System Image" that i created before my harddisk failed. In the beginning, i backup using Windows 7 System Image <C:\> to <D:\> (same harddisk, different partition). Just weeks after, i noticed that my hardisk is failing, so i backup the whole directory <D:\WindowsImageBackup> to my external harddisk. After i sent the laptop for replacement of harddisk, I copy that folder from my external harddisk to my laptop D drive. I was able to use the option using Windows 7 System Disc "Restore your computer using a system image that you created earlier --> Select a system Image --> I choose the backup that i created before --> Click Next --> Click Next (Under Re-image your computer) --> Click Finish The error message shown. The system image restore failed, Error details: Windows did not find any disk which it can use for creating volumes present in backup. Offline disks, cluster shared disk or disks explicitly excluded by user will not be used by Windows. Ensure that disks are online and no disks are excluded by mistake (0x80042414) What other options do i have now? Thanks

Here is nice description with pictures http://www.howtogeek.com/howto/7702/restoring-windows-7-from-an-image-backup/ In your case the Windows System Disk has not found your backup. Here is procedure description from MS pages http://windows.microsoft.com/en-US/windows7/Restore-your-computer-from-a-system-image-backup Regards Milos

thanks for the links however, it couldnt work. i am able to see my previous backup (something like this, http://www.howtogeek.com/wp-content/uploads/2009/12/9restore.png) But when i reached, http://www.howtogeek.com/wp-content/uploads/2009/12/sshot20091215223106.png, it display the error in my previous post.

1. Does BIOS recognize new disk? 2. It is better to show what you see than what is in the reference. 3. Recovery procedure should format new disk. Regards Milos

1. Yup. The laptop manufacturer replaced the harddisk and preload Windows inside 2. What reference are you implying? 3. However, inside got Asus hidden partition inside. Thanks

1. OK 2. Reference I have given. 3. Yes this is an exception. I have not resolved this info from your letter. That could make a problem. Have you contected Asus support or/and community forum. Chances are that Asus have a proprietary recovery tool(s) and does not support the Microsoft way. Regards Milos

Hi Jovan, Adding to Milos, you can refer to these similar threads and see how it works. The System Image Restore Failed 0x80042412 Restoring system image to a different harddrive? Hope this helps. Jeremy Wu TechNet Community Support