Error loading C:windows\system32\crekrthj.dll The specified module could not be found. I don't know if this message is related to my problem. i can not access the internet even though I am connected to a wireless router directly with an ethernet cable. I have also tried connecting directly to the cable box.It appears that the computer is trying to access the internet through a previous broadband service.1 person needs an answerI do too

A Google search for "crekrthj.dll" brought up nothing. When you don't get any hits for a file name on Google, chances are high that it is a malware file. Either you uninstalled the malware program or your antivirus/antispyware program did. In any case, a reference was left to the file in Startup which is why you are getting the error message. Because you had at least one piece of malware and because you can't get on the Internet, the chances are also high that your computer is still infected. Go through these general malware removal steps systematically - http://www.elephantboycomputers.com/page2.html#Removing_Malware Cleaning up the computer should solve both problems. If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad).Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. If possible, have all your data backed up before you take the machine into a shop. MS-MVP - Elephant Boy Computers - Don't Panic!