Cannot create Homegroups
I have a laptop and desktop with Win 7 HP on both. I am trying to create hompegroups, but I keep getting the error "Windows cannot set up a homegroup on this computer". Both the computers are wirelessly connected to the router. Any help is appreciated.ThanksPrabhu
February 17th, 2010 7:26am
Hi,Check your adapter setting for IPv6. Your network connection must have IPv6 enabled to create or join a homegroup. If it is disabled, follow the steps below to enable it.1) Right click on the network icon and select Open the Network and Sharing Center.2)In the resulting window, select Change adapter settings.3)In the Network Connections window, select the Wireless Connection , then Change settings of this connection or file>properties.4)In the connection property page, check the box for Internet Protocol Version 6 (TCP/IPv6).Close all the windows and reboot your system.
Try creating a HomeGroup againCheck this also http://helpdeskgeek.com/windows-7/windows-7-cannot-connect-to-homegroup/
Hope you find the info useful
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February 17th, 2010 11:59am
Hi Prabhu,
Please try the following:
1. Go to “Control Panel\All Control Panel Items\HomeGroup” and click “Start the HomeGroup troubleshooter” link to check the issue.
2. Please also try the following method:
Why can't I create a homegroup?
Hope this helps. Thanks.Nicholas Li - MSFT
February 18th, 2010 1:46pm
Hi,Check your adapter setting for IPv6. Your network connection must have IPv6 enabled to create or join a homegroup. If it is disabled, follow the steps below to enable it.1) Right click on the network icon and select Open the Network and Sharing Center.2)In the resulting window, select Change adapter settings.3)In the Network Connections window, select the Wireless Connection , then Change settings of this connection or file>properties.4)In the connection property page, check the box for Internet Protocol Version 6 (TCP/IPv6).Close all the windows and reboot your system.
Try creating a HomeGroup againCheck this also http://helpdeskgeek.com/windows-7/windows-7-cannot-connect-to-homegroup/
Hope you find the info useful
Thanks for your help, but IPv6 was enabled. Still having issues. I checked out the link in your post, still no go.
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February 20th, 2010 6:46am
Setting up a HomeGroup
Click the Start button or press the Windows key.
When the Start Menu opens, select Control Panel .
When the Control Panel window opens, in the section labelled Network and Internet , Choose “Homegroup and Sharing Options.”
The Homegroup window opens, click the button labelled, Create a Homegroup .
The “Create a Homegroup” window opens, displaying the features you can share – Pictures , Documents , Music , Printers and Videos .
Check the boxes for those items you wish to share.
Click the Next button.
Next, Windows 7 generates a password to allow other computer user(s) to join the Homegroup.
Click Print password and instructions .
Give the Password information sheet to the other computer user(s).
Click the Finish button .
I cannot get past Step 7. It just gives me an error.
February 20th, 2010 6:47am
Hi Prabhu,
Please try the following:
1. Go to “Control Panel\All Control Panel Items\HomeGroup” and click “Start the HomeGroup troubleshooter” link to check the issue.
2. Please also try the following method:
Why can't I create a homegroup?
Hope this helps. Thanks.
Nicholas Li - MSFT
No luck with the troubleshooter either.
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February 20th, 2010 8:04am
Hi,
Thank you for your update.
Please also let us know the exact error message and the error which is detected when you run troubleshooter.
In addition, please also try the methods in the webpage if you have not tried it yet.
Thanks. Nicholas Li - MSFT
February 22nd, 2010 11:00am
I reinstalled Win 7 but still cannot get the homegroups to work. I will post the error messages when I run the troubleshooter soon. But I can stream music/video from computer to the other.
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February 28th, 2010 8:14am
I got the same error. I gave up. I'm not sure why Microsoft didn't include IPv6? Perhaps we all need an update? The problem might be that some machines and routers are still not IPv6 enabled yet.
March 4th, 2010 4:11am
Here is the log from the troubleshooter<form enctype="application/x-www-form-urlencoded" method="get">
HomeGroup
Publisher details
Issues found
You are not connected to a homegroup
You are not connected to a homegroup
There is no homegroup on the network.
Not fixed
Connect to a homegroup
Completed
Norton 360 is installed on this computer
Norton 360 is installed on this computer
A non-Microsoft firewall has been installed on this computer. This firewall might block or limit HomeGroup communications.
Detected
Allow HomeGroup to communicate through Norton 360
Completed
Potential issues that were checked
HomeGroup Provider service isn't running
HomeGroup Provider service isn't running
This service performs networking tasks associated with configuration and maintenance in homegroups. In order to view the computers in your homegroup, this service must be running.
Issue not present
The HomeGroup settings are incorrect
The HomeGroup settings are incorrect
The settings that are required for HomeGroup to function correctly have errors or are missing.
Issue not present
Internet Protocol version 6 (IPv6) is disabled
Internet Protocol version 6 (IPv6) is disabled
IPv6 is disabled on one or more network adapters.
Issue not present
This computer is connected to multiple networks
This computer is connected to multiple networks
The configuration of the networks this computer is connected to might cause incorrect or limited HomeGroup functionality.
Issue not present
No networks are set to the Home network location
No networks are set to the Home network location
To create, join, and access a homegroup, your computer must be connected to a home network. However, you shouldn't change the network location to Home for any network that is not trusted or is in a public place such as an airport or coffee shop, because this would allow other people on that network to see your computer.
Issue not present
The HomeGroup permissions are incorrect
The HomeGroup permissions are incorrect
The permissions that are required for HomeGroup to function correctly are incorrect.
Issue not present
Issues found
Detection details
6
You are not connected to a homegroup
Not fixed
There is no homegroup on the network.
Connect to a homegroup
Completed
To create or join a homegroup, open Network and Sharing Center in Control Panel, and then click Choose homegroup and sharing options.
6
Norton 360 is installed on this computer
Detected
A non-Microsoft firewall has been installed on this computer. This firewall might block or limit HomeGroup communications.
Allow HomeGroup to communicate through Norton 360
Completed
A non-Microsoft firewall is installed on this computer. Windows-certified firewalls are automatically configured to work with HomeGroup. Firewalls that are not Windows-certified might block or limit HomeGroup communications. Allowing HomeGroup to communicate through the firewall might resolve the problem. You can open the non-Microsoft firewall program from your Start menu.
Potential issues that were checked
Detection details
HomeGroup Provider service isn't running
Issue not present
This service performs networking tasks associated with configuration and maintenance in homegroups. In order to view the computers in your homegroup, this service must be running.
The HomeGroup settings are incorrect
Issue not present
The settings that are required for HomeGroup to function correctly have errors or are missing.
Internet Protocol version 6 (IPv6) is disabled
Issue not present
IPv6 is disabled on one or more network adapters.
This computer is connected to multiple networks
Issue not present
The configuration of the networks this computer is connected to might cause incorrect or limited HomeGroup functionality.
No networks are set to the Home network location
Issue not present
To create, join, and access a homegroup, your computer must be connected to a home network. However, you shouldn't change the network location to Home for any network that is not trusted or is in a public place such as an airport or coffee shop, because this would allow other people on that network to see your computer.
The HomeGroup permissions are incorrect
Issue not present
The permissions that are required for HomeGroup to function correctly are incorrect.
Detection details
HomeGroup log
File Name:
homegrouplog.etl
Collection information
Computer Name:
SCULLY
Windows Version:
6.1
Architecture:
x86
Time:
Saturday, March 06, 2010 5:10:51 PM
Publisher details
HomeGroup
View computers or shared files in a homegroup.
Package Version:
1.2
Publisher:
Microsoft Windows
HomeGroup
View computers or shared files in a homegroup.
Package Version:
1.2
Publisher:
Microsoft Corporation
</form>
Here is my ipconfig logMicrosoft Windows [Version 6.1.7600]Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : SCULLY Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Belkin
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe FE Family Controller Physical Address. . . . . . . . . : 00-1B-38-17-3F-C3 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Atheros AR5006EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-1B-9E-24-80-ED DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::d8c0:930f:790c:2ef%10(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Saturday, March 06, 2010 1:29:11 PM Lease Expires . . . . . . . . . . : Tuesday, April 12, 2146 11:43:30 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 234888094 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-F4-9C-A7-00-1B-38-17-3F-C3
DNS Servers . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.Belkin:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 8:
Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:48d:1760:b88c:2b2d(Preferred) Link-local IPv6 Address . . . . . : fe80::48d:1760:b88c:2b2d%14(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Windows\system32>
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March 7th, 2010 4:16am
This is the stuff I got from the log every time I try to create a homegroup.Log Name: Microsoft-Windows-HomeGroup Control Panel/OperationalSource: Microsoft-Windows-HomeGroup-ControlPanelDate: 3/7/2010 1:31:02 PMEvent ID: 5004Task Category: NoneLevel: ErrorKeywords: User: SCULLY\Kimberly RajagopalanComputer: SCULLYDescription:GetSharingFlags failed. Details: ???Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-HomeGroup-ControlPanel" Guid="{134EA407-755D-4A93-B8A6-F290CD155023}" /> <EventID>5004</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2010-03-07T21:31:02.314613900Z" /> <EventRecordID>3</EventRecordID> <Correlation /> <Execution ProcessID="3728" ThreadID="5996" /> <Channel>Microsoft-Windows-HomeGroup Control Panel/Operational</Channel> <Computer>SCULLY</Computer> <Security UserID="S-1-5-21-2037009003-3864766460-1920917845-1000" /> </System> <EventData> <Data Name="Error">???</Data> </EventData></Event>Here is the latest ipconfig.Microsoft Windows [Version 6.1.7600]Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : SCULLY Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Belkin
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe FE Family Controller Physical Address. . . . . . . . . : 00-1B-38-17-3F-C3 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Atheros AR5006EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-1B-9E-24-80-ED DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::d8c0:930f:790c:2ef%10(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Sunday, March 07, 2010 12:36:16 PM Lease Expires . . . . . . . . . . : Wednesday, April 13, 2146 8:06:55 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 234888094 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-F4-9C-A7-00-1B-38-17-3F-C3
DNS Servers . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.Belkin:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 8:
Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e74:cf9:2ced:b88c:2b2d(Preferred) Link-local IPv6 Address . . . . . : fe80::cf9:2ced:b88c:2b2d%14(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Windows\system32>
March 8th, 2010 12:39am
Is there any update on this. I'm in a similar position - have the workgroup created, have ipv6 enabled, have Norton. Nothing shows up in HomeGroup...
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May 30th, 2010 10:29pm
I was having the same trouble. I have been desperately searching the internet for an answer to this issue. I was previously having some issues with my wireless and totally forgot I had disabled a couple services. Details to follow:
Errors:
HomeGroup trouble shooter results: "The HomeGroup permissions are incorrect"
Creating HomeGroup initial error - "Windows cannot set up a HomeGroup on this computer"
Solution:
Try turning off your firewall. If that doesn't work, move on to step 2 Make sure that IPv6 is enabled (wireless and/or wired depending on how you connect to your network). Still no good? Try door #3!
Go to your Services list... Start->Control Panel-> System and Security->Administrative Tools->Services -OR- Click Start and then type "Services" (no quotes).
Make sure that these are set to "Automatic" and are started:
HomeGroup Listener (if you are trying to CONNECT to a HomeGroup) HomeGroup Provider (if you are trying to CREATE a HomeGroup)
Turning on these services worked instantly for me. I hope this helps some of you as I didn't see this solution posted anywhere.
March 19th, 2011 6:21pm