Cannot install Windows updates
We're attempting to set up a new Windows 7 Pro Service Pack 1 32-bit machine for imaging and need it to be able to install Windows updates whenever they are available. However, when we try to run the update service, we get the following error:
"Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer."
We have stopped/started and restarted the update service as well as rebooted the machine, but the problem remains. What else can we try in order to get this working? Any suggestions would be greatly appreciated!
June 29th, 2012 9:20am
Try resetting the Windows Update components: read the Microsoft Knowledge Base article
971058.
Bye.Luigi Bruno
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June 29th, 2012 5:15pm
Try resetting the Windows Update components: read the Microsoft Knowledge Base article
971058.
Bye.Luigi Bruno
June 29th, 2012 5:27pm
Hi,
It can be caused by corrupted data for Windows update. If the issue persists, you may have a try with the following steps. Before you perform it, please have a bakcup first.
1.Go to services and stop Windows update service
2.Locate C:\Windows\SoftwareDistribution\ folder and delete all its content
3.Start Windows update service
4.Check for updatesIvan-Liu
TechNet Community Support
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July 1st, 2012 11:04pm
Hi,
It can be caused by corrupted data for Windows update. If the issue persists, you may have a try with the following steps. Before you perform it, please have a bakcup first.
1.Go to services and stop Windows update service
2.Locate C:\Windows\SoftwareDistribution\ folder and delete all its content
3.Start Windows update service
4.Check for updatesIvan-Liu
TechNet Community Support
July 1st, 2012 11:09pm
Ivan,
Thanks! Deleting the contents of that folder and restarting the service seems to have fixed our problem.
Free Windows Admin Tool Kit Click here and download it now
July 2nd, 2012 4:40pm