Cannot print in IE9
Just last week, I have three users who use to be able to print in IE9. I can print from other browser.
March 4th, 2013 2:29pm
What troubleshooting have you done so far?
Please provide as many more details as you can.
Before asking a technical question by e-mail, or on a website forum, do the following:
Try to find an answer by searching the archives of the forum you plan to post to. (Microsoft Community)
Try to find an answer by searching the Web
Try to find an answer by reading the manual.
Try to find an answer by reading a FAQ.
Try to find an answer by inspection or experimentation.
Suggestions for asking for help on a site.
http://support.microsoft.com/kb/555375
http://www.catb.org/~esr/faqs/smart-questions.html
http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/what-information-to-post-in-the-windows-update/1467f44b-ee27-4f7d-98d7-f1c4b35b3395Wanikiya & Dyami -Team-ZigZag.
Free Windows Admin Tool Kit Click here and download it now
March 4th, 2013 3:12pm
Hi,
What is the error message you received when printing via IE? Make sure you have load the latest printer driver.
Check if the following KB is helpful.
Unable to print or view the print preview of a webpage in Internet Explorer
http://support.microsoft.com/kb/2409656
If the issue persist, try to reset IE and reinstall IE9.
Reset IE
http://windows.microsoft.com/en-us/windows7/Reset-Internet-Explorer-settings-in-Internet-Explorer-9
Uninstall and reinstall IE9
http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-internet-explorer-9
Thanks,
Vincent Wang
TechNet Community Support
March 5th, 2013 10:29pm
Hi,
What is the error message you received when printing via IE? Make sure you have load the latest printer driver.
Check if the following KB is helpful.
Unable to print or view the print preview of a webpage in Internet Explorer
http://support.microsoft.com/kb/2409656
If the issue persist, try to reset IE and reinstall IE9.
Reset IE
http://windows.microsoft.com/en-us/windows7/Reset-Internet-Explorer-settings-in-Internet-Explorer-9
Uninstall and reinstall IE9
http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-internet-explorer-9
Thanks,
Vincent Wang
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
March 6th, 2013 6:24am


