I think I may have a windows update issue and that it is trying to apply the updates, on re-boot it reports it failed and reverses the update. Reviewing the update history I see the following error... https://picasaweb.google.com/lh/photo/pHJCMy8vcOn3Ot-76_jdPJvQnRueJ2F0YTHH98MmTgo?feat=directlink Also a screenshot of windows Updates History https://picasaweb.google.com/lh/photo/VhEtPSQEIfPi1xgaBV5m85vQnRueJ2F0YTHH98MmTgo?feat=directlink All the failed updates that failed are showing error code 80070005 The failed Security update is showing error code 80070643 I am thinking the issue may stem from Folder Permissions, ownership etc. Is there a list of Folders that the updates will try to access. And if so what should i check in terms of permission/ownership on those folders? This is my work Laptop, and i have administrator rights to it. I am out of the office/out of the country - so can not have my own IT dept to look at it - and usually i am very comfortable fixing it myself - but the failed updates are now annoying me :-( I have done the whole - troubleshooter, disable AV software, ensure Software Protection Service is running, download the System Update readiness tool - ran it via sfc /scannow - no issues reported Renamed the Software Distribution folder, and let windows Update re-create the folder I am using a HP ProBook 4520s 32bit, Windows 7, intel Core i3 processor Paul

For error code 80070005, have a look to this Microsoft article: http://windows.microsoft.com/en-us/windows-vista/Windows-Update-error-80070643 For SP1, refer to this Microsoft article: http://windows.microsoft.com/troubleshootwindows7sp1 Other, proceed like that even you have already performed some of them: Run sfc /scannow Run chkdsk /r /f Download and install the System Update Readiness Tool for Windows 7: http://support.microsoft.com/kb/947821/ Reset Windows Update Components: http://support.microsoft.com/kb/971058 If this does not help, perform a repair install for your Windows 7. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

Q - if i perform a repair install for your Windows 7 will this mean i lose all my programs? documents etc?

No, you will not so don't worry. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

How do I do the repair install? I don't have a windows 7 media file Thanks for the assistance. Paul