Connects to secure wi-fi but doesn't ask for password so can't use connection (Network Steve Forum)

Connects to secure wi-fi but doesn't ask for password so can't use connection

If a wi-fi network requires a password, my xp computers say they are connected but don't give me the opportunity to enter a password. Therefore accessing the internet fails. This happened at a restaurant and also on my home network. It says "Windows was unable to find a certificate to log you on to the network <network name>". Is there a setting I need to change? And how do I get to it? (My iPod Touch and Kindle asked me for the password and were able to access the internet once I entered the password.)1 person got this answerI do too

February 19th, 2011 9:01am

Thank you for your prompt response and specific instructions. Unchecking "Enable IEEE 802.1x" solved the problem.

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February 20th, 2011 3:42pm

Hi Wideranging, You're welcome. Glad that you can connect to your network without any issues now. Do write to us for any other queries in future. Regards,Divya R – Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.

February 24th, 2011 1:45am

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