Hi, Can someone kindly help with my problem, I am receiving the Blue Screen sometimes while installing the yahoo messenger and sometime totally unexpected during browsing. Following are the error codes: 1. BCCode: be BCP1: 90864B10 BCP2: 002F3121 BCP3: 8CF1BC44 BCP4: 0000000B OS Version: 6_1_7000 Service Pack: 0_0 Product: 256_1 2. BCCode: be BCP1: 9083CB10 BCP2: 002F6121 BCP3: 9E087C44 BCP4: 0000000B OS Version: 6_1_7000 Service Pack: 0_0 Product: 256_1 Bucket ID: 0xBE_SYMEVENT+1829e Server information: 13a690a1-624e-4b8c-9358-fd5fff3c5b53 3. BCCode: 7f BCP1: 0000000D BCP2: 00000000 BCP3: 00000000 BCP4: 00000000 OS Version: 6_1_7000 Service Pack: 0_0 Product: 256_1 4. BCCode: 1000008e BCP1: C0000005 BCP2: 902522B8 BCP3: 90C9AC40 BCP4: 00000000 OS Version: 6_1_7000 Service Pack: 0_0 Product: 256_1 and some other as well. Can anyone help plz, I would be really thankful for that. Thanks a lot

Can you supply the Stop Error code? It should look like this:0X000000ZZ where ZZ is a alpha numeric code. That code will be able to help us assist you further. ~Alex T.~Windows Desktop Experience MVP~

Hi Inconjunction with the post from Alex.Take a look at the following Screenshot of a typical blue screen error.There are 3 sections with critical information. If we have this information, we might be able to come up with a solution.Otherwise, the only other way is to perform debugging usinfg the dump files. Unfortunately, this is something that we cannot do in the context of these forums. Ronnie Vernon MVP

First of all Thanks a lot for your support Mr Alex and Mr RonnieI would to ask as the BSOD came up for only a couple of seconds so dont have that particular details but can I retrieve that information from the dump files as I think I am having it and will try to provide the details ASAP.Thanks a lot once again to both of you really Thanks a lot.

Hi,Dear Mr. Alex and Mr Ronnie, there the details. First there is an analysis and then the full detail by using "analyze -v":1. Bugcheck Analysis ******************************************************************************* KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)This is a very common bugcheck. Usually the exception address pinpointsthe driver/function that caused the problem. Always note this addressas well as the link date of the driver/image that contains this address.Some common problems are exception code 0x80000003. This means a hardcoded breakpoint or assertion was hit, but this system was booted/NODEBUG. This is not supposed to happen as developers should never havehardcoded breakpoints in retail code, but ...If this happens, make sure a debugger gets connected, and thesystem is booted /DEBUG. This will let us see why this breakpoint ishappening.Arguments:Arg1: c0000005, The exception code that was not handledArg2: 902512a5, The address that the exception occurred atArg3: 8cfa9c40, Trap FrameArg4: 00000000-------------------------------------------------------------------------------------------------------------------2. Use !analyze -v to get detailed debugging information. BugCheck 1000008E, {c0000005, 902512a5, 8cfa9c40, 0} FAULTING_MODULE: 82845000 nt DEBUG_FLR_IMAGE_TIMESTAMP: 478bf054 EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: SYMEVENT+182a5 902512a5 ab stos dword ptr es:[edi] TRAP_FRAME: 8cfa9c40 -- (.trap 0xffffffff8cfa9c40) ErrCode = 00000002 eax=00000000 ebx=a013cf30 ecx=a013cf30 edx=9023ab20 esi=a013cf50 edi=00000000 eip=902512a5 esp=8cfa9cb4 ebp=8cfa9d08 iopl=0 nv up ei pl zr na pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246 SYMEVENT+0x182a5: 902512a5 ab stos dword ptr es:[edi] es:0023:00000000=???????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WRONG_SYMBOLS BUGCHECK_STR: 0x8E CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 88514262 to 902512a5 STACK_TEXT: WARNING: Stack unwind information not available. Following frames may be wrong. 8cfa9d08 88514262 a013cf50 00000000 8cfa9d34 SYMEVENT+0x182a5 8cfa9d18 8289c66a 00000000 00000000 0013ebd4 0x88514262 8cfa9d34 77005704 badb0d00 0013ebac 00000000 nt+0x5766a 8cfa9d38 badb0d00 0013ebac 00000000 00000000 0x77005704 8cfa9d3c 0013ebac 00000000 00000000 00000000 0xbadb0d00 8cfa9d40 00000000 00000000 00000000 00000000 0x13ebac STACK_COMMAND: kb FOLLOWUP_IP: SYMEVENT+182a5 902512a5 ab stos dword ptr es:[edi] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: SYMEVENT+182a5 FOLLOWUP_NAME: MachineOwner MODULE_NAME: SYMEVENT IMAGE_NAME: SYMEVENT.SYS BUCKET_ID: WRONG_SYMBOLS Followup: MachineOwner---------Thanks a lot for all your support.

I see that the information there says Wrong Symbols. Do you have the Windows 7 Beta Symbol packs?As for how to prevent the BSOD from flashing right click on Computer>Properties. From there on the left side select Advanced System Properties.A windows will pop up. Select Startup and Recovery. From there click the settings button in that area. You will see the option to uncheck the box for auto restart on system failure there.~Alex T.~Windows Desktop Experience MVP~

Hi,Thank you very much, for the information. Sir, I would like to ask that, that by removing that check box, if the keeps on coming as, when went back home today afternoon, that error message appears 3 times within 2 hours with BCCode error code 7e, be and 8e. So, even if the error continues and check box unchecked, will it effect the system in anyway.Beside that I would like to mention that I have a ASUS P5K Deluxe motherboard and the 4 GB RAM at 800Mhz, which I have to configure manually, as the RAM runs by default at 1066 EPP configuration, along with C2Q 2.4 Ghz processor and 8800 GTS vga. I have tried to upgrade the vga driver but of no use.Thanks a lot once again.Aqil

Aqil, I was looking through this thread and I keep seeing references to SYMEVENT, which is a kernel mode driver for Symantec's Antivirus solution. By any chance do you have that installed on your Windows 7 installation?If so, you may want to make sure you have the latest updates toSymantec's Antivirus which hopefully wil have a fixed version of SymEvent.Good Luck

Thanks a lot buddy,Yes I am using Norton 360 v2 and received the same error for symevent. I am going to try to change the antiVirus. By the really Thanks a lot.

Hi, Thanks a lot man, I have tried that suggestion by removing the Norton and installing the Kaspersky ans since then no issues, it worked. Thanks a lot man really Thanks.

Not a problem, glad I could be of help