Hi,

I have deployed Custom Presence as per the technet guide and applied the policy to all users. When I sign in I can see the custom states listed however I cannot see the green, red or DND symbol next to them. Does anyone have any idea why this wouldn't be showing??

Here is the xml code I've used:

<?xml version="1.0"?>
< customStates xmlns="http://schemas.microsoft.com/09/2009/communicator/customStates">
  <customState ID="1" availability="online">
    <activity LCID="1033">Working from Home</activity>
    <activity LCID="1044">activity 2 for 1044</activity>
    <activity LCID="1055">activity 3 for 1055</activity>
  </customState>
  <customState ID="2" availability="busy">
    <activity LCID="1033">In a Live Meeting</activity>
    <activity LCID="1036">Equivalent French String for - In a Live Meeting </activity>
  </customState>
  <customState ID="3" availability="busy">
    <activity LCID="1033">Meeting with Customer</activity>
    <activity LCID="1055">meeting with client</activity>
    <activity LCID="1036">Equivalent French String for - Meeting with Customer</activity>
  </customState>
  <customState ID="4" availability="do-not-disturb">
    <activity LCID="1033">Interviewing</activity>
  </customState>
< /customStates>

And I can browse to the file which is stored on the FE which is displayed correctly in IE. I cannot however browse to http://schemas.microsoft.com/09/2009/communicator/customStates, could that be the

It looks like you are customizing the Lync client. This forum is for development related to the Lync 2013 SDK, so we may not be of much help. Instead, I will move this thread to the Lync Client forum, where they can assist you further.

Hi,

You can refer to Jeff's blog to check if you missed any steps.

http://blog.schertz.name/2010/11/adding-custom-presence-to-lync/

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Hi Kent,

I have just double checked the blog post and everything seems normal. I haven't touched the client registry as the xml file is being hosted on the internal HTTPS site (this will be moved to the external site once we install the firewalls). I have copied and pasted the exact code in to notepad, saved as presence.xml, copied the file to the https site, checked the access to the file via IE, amended the global policy, then closed and re-opened the client and the presence states are there but without the coloured icon............

Are there any firewall rules on the client PC which would need enabling?