DHCP Client missing in Windows 7
The DHCP client appears to have been removed on a laptop with Windows 7 home premium. If I setup a fixed IP address it works fine, however with DHCP does not get an IP address from the DHCP server ( router) I noticed the client service is missing and the
dhcp entries are missing in the regsistry.
How can I re-install the DHCP client, TCPIP protocol cannot be un-installed for the WIFI or LAN adapter.
DHCP works fine on 2 other desktop's and 2 other laptops running either Vista or Windows 7.
January 20th, 2011 11:30am
Have managed to get the DHCP Client back into the registry (copied details from another PC) and matched the permisions. The DHCP client service now exists but fails to start with "error 5: Access is denied".
Have looked at various notes on this and they all point to permissions but still it will not start, without it DHCP will not work. Any ideas ?
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January 20th, 2011 6:22pm
Hi,
DHCP client service fails to start with "error 5: Access is denied", This issue may occur if the "NT Service\DHCP"
account does not have the necessary permissions for the following keys:
1 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dhcp
permission needed: Query value, Create value, Enumerate Subkeys, Notify, Read Control
2 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dhcp\Configurations
permission needed: Full Control, Read
You can try to follow these steps to fix the issue:
1. In Registry Editor, browse to the key for which you need to add permission.
2. Right click the key, and click Permissions.
3. Make sure Locations is selected to be the local computer.
4. In the "Enter the object names to select field, type "NT SERVICE\mpssvc". Then click “Check name.”
5. Click OK.
6. Then select the account which appears in the list, and add the appropriate permission for it.
7. When this is done, click OK.
This KB may helpful to you:
http://support.microsoft.com/kb/943996
It’s for vista, but it should also apply for Windows 7.
Hope that helps.
Regards,
Leo Huang
TechNet Subscriber Support
in forum. If you have any feedback on our support, please contact
tngfb@microsoft.com
Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
January 21st, 2011 4:11am
http://support.microsoft.com/kb/943996 : Already
tried, and added the permissions as suggested it makes no difference, service still fails to start.
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January 21st, 2011 4:20am
Looking through the event log found a problem on 7-dec-2010 after what looks like a Windows defender Update, following morning registry corruption which seems was not fixed due a corruption and DHCP Client disappeared at this point.
Unfortunately all restore points before end of December have been purged by the system so i can use the system restore to go back to the status before 7-dec-2010. I suspect there may be other registry problems that may be the cause. Any suggestions? -
a re-image is not the easiest as this laptop did not come with Windows Media and will wipe out all apps and any data.
January 21st, 2011 6:13am
Hi,
Sorry for my late reply.
Usually if the issue appears after a Windows Update, we suggest to perform a system restore to solve the issue.
Now I give you some other suggestions you can try:
1) Uninstall Windows defender Update in “Programs an features”---“View installed updates”, also you can try to disable Windows defender
2) Try to perform repair install, you can follow these steps:
1. Start Windows 7, and log on to an administrator
account.
2. Disable any 3rd party firewall, antivirus, or other security program to avoid it from possibly preventing the repair in-place upgrade installation of Windows 7.
3. Place your Windows 7 installation DVD into the DVD drive, while still in Windows 7 (Step 1), and click on the
Run setup.exe option in the AutoPlay window from within the currently installed Windows 7.
NOTE:
If the AutoPlay window does not open, then open the drive folder in Computer and run the
setup.exe file.
4. If prompted by
UAC, then click on
Yes.
5. Click on the Install Now button to start the installation.
6. Uncheck the
I want to help make Windows installation better box and click on the Go online to get the latest updates for installation option.
7. Windows 7 will now check online for and
install any available installation updates.
8.
Check the I accept the license terms box and click on Next.
9. Click
on the Upgrade option.
10. The
installation of Windows 7 will now begin.
NOTE:
During the installation process, your screen may flash and computer will restart a few times.
11. After
the final restart, you will see this screen for a moment.
12. Type
in your Windows 7 product key number.
13. Uncheck the Automatically activate Windows when I'm online box unchecked, then click on the
Next button.
NOTE:
You can activate Windows 7 later after you make sure it is running properly. (See step 20 below)
If you chose to automatically activate Windows online when you set up your computer, automatic activation begins trying to activate your copy of Windows three days after you log on for the first time.
14. Click
on Use recommended settings.
15. Select
your time zone
and set your time and date settings, then click on the
Next button.
16. Click
on the option for your computer's location to select the correct network location type settings to be applied for that location.
NOTE:
It is best to select Public location for the best security.
17. Windows
7 will now prepare your desktop to startup.
18. Check
to see if you are missing any user files. If you are, then you can copy them from the
C:\Windows.old or the hidden
protected operating system C:\$INPLACE.~TR and C:\WINDOWS.~Q backup folders.
19. If
everythig checks out in step 18, then you can run Disk
Cleanup (step 6 at this link). You will need to click on the
Clean up system files button first, and then check the Files discarded by Windows upgrade,
Previous Windows installations, and Windows upgrade log files
boxes.
20.
Refresh your Windows Experience
Index (WEI) score.
21. When done, all you will need to do is to activate
Windows 7, and make sure that your security programs are enabled again.
Hope that helps.
Regards,
Leo
HuangPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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January 27th, 2011 8:45pm
Hi,
Did your issue solved? Please feel free to give me any update.
Thanks for your cooperation!
Regards,
Leo Huang
TechNet Subscriber Support
in forum. If you have any feedback on our support, please contact
tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
January 30th, 2011 8:40pm
Hi,
I will mark
my reply
as answer. It could help other communities here who have the same issue.
Thanks for your cooperation!
Regards,
Leo Huang
TechNet Subscriber Support
in forum. If you have any feedback on our support, please contact
tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
February 2nd, 2011 8:58pm