In the past few days I have been getting a BSOD with the DRIVER_POWER_STATE_FAILURE message. Boot times take a few minutes where it used to be only one. I can't see any drivers that need updating and I haven't made any hardware changes recently. My laptop
is an Asus Zenbook UX303LA running windows 8.1.
If anyone could analyse he dump file and help me out, I would be eternally grateful!
Here's the link:
https://www.dropbox.com/sh/vbbngn3kpyh4ppd/AAAMLkCYMZMx8iFEoYfItvAna?dl=0
Thanks a million in advance!
DRIVER_POWER_STATE_FAILURE BSOB Asus Zenbook UX303LA
February 14th, 2015 8:42pm
Lumness
This was Related to iaStorA.sys Intel Matrix Storage Manager driver from Intel Corp. Yours is from 2012. I would remove the current driver and install the newest driver available.
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Ken\Desktop\021415-289843-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available WARNING: Whitespace at start of path element WARNING: Whitespace at end of path element Error: Empty Path. Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 8 Kernel Version 9600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 9600.17630.amd64fre.winblue_r7.150109-2022 Machine Name: Kernel base = 0xfffff803`54280000 PsLoadedModuleList = 0xfffff803`54559250 Debug session time: Sat Feb 14 16:34:41.577 2015 (UTC - 5:00) System Uptime: 0 days 0:18:06.472 Loading Kernel Symbols ............................................................... ................................................................ ................................................... Loading User Symbols Loading unloaded module list ......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, ffffe00086f07880, fffff80356015960, ffffe0008e073a80} Probably caused by : pci.sys Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time. Arguments: Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time Arg2: ffffe00086f07880, Physical Device Object of the stack Arg3: fffff80356015960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack Arg4: ffffe0008e073a80, The blocked IRP Debugging Details: ------------------ DRVPOWERSTATE_SUBCODE: 3 IMAGE_NAME: pci.sys DEBUG_FLR_IMAGE_TIMESTAMP: 53d0f1d4 MODULE_NAME: pci FAULTING_MODULE: fffff8003498c000 pci CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre DPC_STACK_BASE: FFFFF8035601CFB0 STACK_TEXT: fffff803`56015928 fffff803`54488e3e : 00000000`0000009f 00000000`00000003 ffffe000`86f07880 fffff803`56015960 : nt!KeBugCheckEx fffff803`56015930 fffff803`54488d5e : ffffe000`8dff1530 00000000`00000001 ffffe000`8dff1568 ffffe000`8dff15a8 : nt!PopIrpWatchdogBugcheck+0xde fffff803`56015990 fffff803`54334428 : 00000000`00000000 00000000`00000001 fffff803`54583180 fffff803`00000002 : nt!PopIrpWatchdog+0x32 fffff803`560159e0 fffff803`543d44ea : fffff803`54583180 fffff803`54583180 fffff803`545dca00 ffffe000`86f02880 : nt!KiRetireDpcList+0x4f8 fffff803`56015c60 00000000`00000000 : fffff803`56016000 fffff803`56010000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner IMAGE_VERSION: 6.3.9600.17238 FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys BUCKET_ID: 0x9F_3_POWER_DOWN_iaStorA_IMAGE_pci.sys ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x9f_3_power_down_iastora_image_pci.sys FAILURE_ID_HASH: {7d15649d-af9d-aeb2-1222-6fa8a2b3c912} Followup: MachineOwner --------- 0: kd> !irp ffffe0008e073a80 Irp is active with 4 stacks 3 is current (= 0xffffe0008e073be0) No Mdl: No System Buffer: Thread 00000000: Irp stack trace. Pending has been returned cmd flg cl Device File Completion-Context [ 16, 0] 0 0 ffffe00086f07880 00000000 fffff80034a348a0-fffff80034a1022c \Driver\pci ACPI!ACPIBuildRegOnRequest Args: 00000000 00000000 00000000 00000002 [ 16, 0] 0 0 ffffe00086f04630 00000000 fffff8003519a4d8-00000000 \Driver\ACPI storport!RaidAdapterPowerUpDeviceCompletion Args: 00000000 00000000 00000000 00000002 >[ 16, 2] 0 e1 ffffe00086e80050 00000000 fffff8035439eefc-ffffe0008dff1530 Success Error Cancel pending *** WARNING: Unable to verify timestamp for iaStorA.sys *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys \Driver\iaStorA nt!PopRequestCompletion Args: 00051100 00000001 00000001 00000002 [ 0, 0] 0 0 00000000 00000000 00000000-ffffe0008dff1530 Args: 00000000 00000000 00000000 00000000
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February 14th, 2015 9:38pm
Hello lumness,
What is your current situation?
Have you tried the solution as MVP Zigzag mentioned?
Best regards,
Fangzhou CHEN
February 17th, 2015 5:20am
Thanks a million for your answer! When I try to update the driver in my device manager, it tells me it's up to date. Should I uninstall and re-install instead?
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February 20th, 2015 9:08pm
lumness
Yes remove the current driver then install the newest one. You should never ask device manager to find a driver for you but instead go to either the computer maker or the driver developers site.
February 20th, 2015 9:52pm