My system is a Samsung Model XE500T1C-HA1US Tablet PC.

I am running Windows 8.1 Pro x86

I get the DRIVER_POWER_STATE_FAILURE error message on a Blue Screen when I attempt to shut down the PC.

After the error, the system boots back into the Windows logon.  It does not shut down.

The following is the dump file for this error:

030615-27375-01.dmp 3/6/2015 10:14:42 AM DRIVER_POWER_STATE_FAILURE 0x0000009f 0x00000003 0x8d30b950 0x8279db44 0x82884d40 dxgkrnl.sys dxgkrnl.sys+12302 DirectX Graphics Kernel Microsoft Windows Operating System Microsoft Corporation 6.3.9600.17210 (winblue_gdr.140612-1509) 32-bit ntoskrnl.exe+fbc64 ntoskrnl.exe+19c660 ntoskrnl.exe+82db6 ntoskrnl.exe+829d6  C:\WINDOWS\Minidump\030615-27375-01.dmp 4 15 9600 817,312 3/6/2015 10:16:34 AM 

dxgkrnl.sys dxgkrnl.sys+12302 0x8bc1b000 0x8bd64000 0x00149000 0x539a2b45 6/12/2014 2:35:49 PM Microsoft Windows Operating System DirectX Graphics Kernel 6.3.9600.17210 (winblue_gdr.140612-1509) Microsoft Corporation C:\WINDOWS\system32\drivers\dxgkrnl.sys 

Video is Intel Graphics Media Accelerator.

Driver version 9.14.3.1177  11/15/2013

I have deleted the driver and cleaned the registry.

No change after reinstalling the driver.

Thank you for your assistance.

To be able to troubleshoot what might be causing your system to crash, we need the dump files.

Please refer to the link below for steps to retrieve, zip and upload them to the file sharing site like onedrive, google's "dropbox, etc.

http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/blue-screen-of-death-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d

Hi,

How is the current situation?

If the issue persists, please upload the dump file as below methods:

To collect logs, we have two methods in forum:

1.If you concern personal information or company related information in logs, we recommend to send log files to our forum email account: ibswcic@microsoft.com
2.For dump file or other logs which do not contain the sensitive information, you can still use OneDrive to share them so that other community members can also provide help in analysis.

In addition, you could refer to this article to resolve by yourself:

Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE

https://msdn.microsoft.com/en-us/library/windows/hardware/ff559329(v=vs.85).aspx