Hello,

Since I installed Windows 8.1 Pro, after doing a hardware update in my PC, I'm having continuous random freezes and BSOD when DRIVER_POWER_STATE_FAILURE error, and I'm not doing something special when it occurs. I look with BlueScreenViewer and it say that error is in ntoskrnl.exe+14dca0. I searched for this error and I tried some of the solutions other people say, with no solution... Can anyone help me?

Here are the minidumps:

http://sdrv.ms/1aTnbVt

Thanks for all.

JB

These were Related to usbhub.sys Microsoft USB Standard Hub Driver/HID.  First thing I would do is to run a system file check to verify the OS

Please run a system file check (SFC)
All instructions are in our Wiki article below...
Should you have any questions please ask us.

System file check (SFC) Scan and Repair System Files

Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Ken\Desktop\020214-20984-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Machine Name:
Kernel base = 0xfffff801`d1c18000 PsLoadedModuleList = 0xfffff801`d1edc990
Debug session time: Sun Feb  2 12:04:01.055 2014 (UTC - 5:00)
System Uptime: 0 days 1:44:34.322
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, ffffe000002f3060, fffff801d36417c0, ffffe00005589b80}

Probably caused by : usbhub.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe000002f3060, Physical Device Object of the stack
Arg3: fffff801d36417c0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00005589b80, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: ffffe00004e57a20

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5215f839

MODULE_NAME: usbhub

FAULTING_MODULE: fffff80002af5000 usbhub

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

DPC_STACK_BASE:  FFFFF801D3649FB0

STACK_TEXT:  
fffff801`d3641788 fffff801`d1e0f1a6 : 00000000`0000009f 00000000`00000003 ffffe000`002f3060 fffff801`d36417c0 : nt!KeBugCheckEx
fffff801`d3641790 fffff801`d1e0f0c6 : ffffe000`0558aac8 00000000`00000008 00000000`00000002 fffff801`d1c74a04 : nt!PopIrpWatchdogBugcheck+0xde
fffff801`d36417f0 fffff801`d1cc5f64 : ffffe000`0558ab00 fffff801`d36418b9 ffffe000`0558ab40 00000000`00000002 : nt!PopIrpWatchdog+0x32
fffff801`d3641840 fffff801`d1cc6478 : 00000000`00000001 ffffe000`04aee748 fffff801`d1f06180 fffff801`d1f09fe0 : nt!KiProcessExpiredTimerList+0x1d8
fffff801`d3641920 fffff801`d1d22478 : fffff801`d1f06180 00000000`002e5930 00000000`0003a473 00000000`0003a473 : nt!KiExpireTimerTable+0x218
fffff801`d36419c0 fffff801`d1c72abc : ffffe000`00000000 00001f80`00000001 0000000e`49d648a6 00000000`00000002 : nt!KiTimerExpiration+0x148
fffff801`d3641a70 fffff801`d1d697ea : fffff801`d1f06180 fffff801`d1f06180 00000000`001a3fc0 fffff801`d1f5ea80 : nt!KiRetireDpcList+0x19c
fffff801`d3641be0 00000000`00000000 : fffff801`d3642000 fffff801`d363b000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

IMAGE_VERSION:  6.3.9600.16384

FAILURE_BUCKET_ID:  0x9F_3_IMAGE_usbhub.sys

BUCKET_ID:  0x9F_3_IMAGE_usbhub.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_image_usbhub.sys

FAILURE_ID_HASH:  {6e67f518-0887-9d66-a512-212f24e07d60}

Followup: MachineOwner
---------

Irp is active with 13 stacks 10 is current (= 0xffffe00005589ed8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 ffffe000002f3060 00000000 fffff80002c01a50-00000000 Success Error Cancel pending
	       \Driver\usbhub	hidusb!HumPowerCompletion
			Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e0 ffffe00005559060 00000000 fffff80002a06830-ffffe000055591b0 Success Error Cancel 
	       \Driver\HidUsb	HIDCLASS!HidpFdoPowerCompletion
			Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 ffffe00005559060 00000000 fffff801d1d2dd80-ffffe0000558aac8 Success Error Cancel pending
	       \Driver\HidUsb	nt!PopRequestCompletion
			Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe0000558aac8    

			Args: 00000000 00000000 00000000 00000000

Thanks for your answer.

I've run a sfc /scannow and it says that there is any errors. Then I run a DISM /Online /Cleanup-Image /RestoreHealth and other sfc after it and it says that there is any errors again.

JB

Are you still crashing?  What devices do you have on the USB interface?

My systems crashes about 1 or 2 times in a entire day of use, it isn't crashing all the time, but at least one time per day.

I have in my USB keyboard and mouse, two external USB2.0 HDD (but power off the whole time and my system crashes with they on and off), and UPS, a printer, a external US3.0 (equal than with 2.0, whole the time disconnected and crashing with and without it), an USB extender cable and a WebCAM. I have a FAN controller connected to 2 internal MotherBoard ports too, and 2 Frontal USB, that i don't use normally.

Thanks for your attention.

JB

You may have too many devices which can sometimes reduce the normal +5 volts on USB to something much less which will cause the system to crash.  I would remove as many as you can (JUST TO TEST) to see if that stops the crashes.

Normally when crashes occurs I only have powered on UPS, keyboard and mouse, and the FAN controller... I will try to remove some devices, but I don't think that powered off devices are doing that...

Thanks for all, I will try your suggestions.

Also update your chipset

• Edited by britishdhez 8 hours 39 minutes ago