Default Profile Appears to be corrupt
I have two out six new computers I reciently set up that appear to have a corrupt Default Profile. Under user profiles the default profile has a ? mark in the size column and when I try to log in with a new user who has an account but no profile yet, I get an error C:\windows\system32]config\systemprofile\destop refers to a location that is unavailable.... and an Acrobat Distiller error initializing interpreter: fatal error. Event Viewer has serveral warnings and a couple errors - Event ID's 1505, 1509, 1511, 1530, 1534. Any idea what happened and how to fix it?
May 11th, 2011 2:51pm

Still hoping for an answer. Is there a way to rebuild the default profile? Thanks in advance! Jamey
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May 12th, 2011 9:34am

Hi Jamey, Thanks for the post! The Event ID 1505, 1509, 1511 all showed failed to load the user profile. However, the Event ID 1530 showed your registry file is used by other services or applications. Try to enter into the Safe Mode to check if it works. Try a Clean Boot http://support.microsoft.com/kb/929135 in case any third-party software or services conflict. If all these doesn't work. to fix the default profile, you need to do a In-Place Upgrade http://support.microsoft.com/kb/2255099. Regards, MiyaThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
May 13th, 2011 4:37am

Thanks for the repy! I tried part of the Clean Boot process and I haven't gotten through all the Microsoft processes yet - but I will post the 1530 error text so that maybe you might be able to help me narrow it down. Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 5 user registry handles leaked from \Registry\User\S-1-5-21-581895277-710544100-1392588124-1044: Process 576 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-581895277-710544100-1392588124-1044 Process 576 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-581895277-710544100-1392588124-1044 Process 576 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-581895277-710544100-1392588124-1044\Software\Microsoft\SystemCertificates\Disallowed Process 576 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-581895277-710544100-1392588124-1044\Software\Microsoft\SystemCertificates\My Process 576 (\Device\HarddiskVolume3\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-581895277-710544100-1392588124-1044\Software\Microsoft\SystemCertificates\CA Also, I was going to just go ahead and do the In-Place Upgrade but when I choose the upgrade option instead of custom it tells me my version is newer than what I'm trying to install and doesn't allow me to continue. What next? Thanks, Jamey
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May 13th, 2011 4:39pm

Hi Jamey, Based on this article: Event ID: 1530 may be logged in the Application log on a Windows 7-based or Windows Vista-based client computer http://support.microsoft.com/kb/947238 This event is a warning level message. It couldn't be the cause that your default profile cannot be loaded. Do you have a backup? Maybe you can try a system restore. Regards, Miya This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
May 16th, 2011 6:51am

I tried reverting to a previous restore point but that didn't work. I ended up rebuilding the system. Thanks anyway.
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May 18th, 2011 9:27am

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