Deleted Windows Live mail files are not reducing disk space used by Live Mail? What can I do to delete email and gain more hd space?? So you know...my knowledge and skill level is "B"...not an expert, but enough knowledge to handle nearly any issue that isn't a result of a complicated software or hardware glitch. sort of the guy my office mates ask for assistance when the help lines are clogged up. STEPS I HAVE TAKEN: Usually I'm pretty effective at navigating around technet forums, Binging, Googling, etc. (all the usual suspects), but this problem has me stymied. I haven't found any similar issues. But, I presume I am no unique. Can you help me please? FYI: When I made an inquiry, this is the forum I was forwarded to...even though I am running WinXP Pro. Can you still help me, please? DETAILS: Running Windows XP Pro, I upgraded from Outlook Express to Windows Live Mail. Some files were lost in the transfer and some file names/ titles appear without any underlying file/data. I suspect that is all part of the transfer process...nothing works perfectly. Unfortunately some files are extremely important, so I am working on recovering them from my back-up. What concerns me most....my hard disk is running out of space 'cause the email I deleted in Windows Live Mail doesn't seem to be opening up space on my hard disc. Using WinXP Pro, when I delete email in Windows Live Mail, why isn't the disk space for windows live reduced in size? When I looked in my hard disk directory and browsed around the Windows Live Mail directories and files, I discovered email I deleted is still in Windows Live Mail sub-directories that I deleted weeks ago. Also a large amount of space is occupied by Windows Live Mail back-up files. ADDITIONAL INFO: FYI: In addition to using normal directory file systems, I also use Sequoia View to look at the detailed size and locations on my hard disk. What is going on and how can I open up space on my hard disk formally occupied by deleted email files (that don't appear to be deleted)? Thanks for any assistance you may provide. My best, Ted G

Hi Ted, Thanks for your post! Based on my experience, it’s a Windows Live Mail related issue. I recommend you ask this question in Windows Live Solution Center. The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other communities who read the forums regularly can either share their knowledge or learn from your interaction with us. Thanks for your understanding and cooperation! Best Regards, Miya YaoThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.