Detecting Proxy Settings - Timeout?
Hi all,
Background:
We currently use a proxy auto configuration script (hosted on an internal server) to direct traffic to the correct proxy server. We are not using WPAD, so the scripts URL is hardcoded.
The Issue:
The issue we experience is when users are remote and want to access Internet services. They open Internet Explorer and then wait for the browser to detect the proxy settings. As they are remote the PAC file is not available and therefore it fails
direct. Unfortunately this process to fail direct is very inconsistent and can often take up to 60 seconds. This results in a lot of user frustration.
I have tested this on Windows XP through to 7 (IE6 to IE9). The results are the same.
Questions:
Is there a timeout option that can be set for detecting proxy settings? If not, does anyone have any tips to make this experience more consistent?
Many thanks,
Matt.
February 19th, 2011 11:50am
Hi,
Thanks for posting in Microsoft TechNet forums and the detailed steps performed.
Please try un-checking the Auto proxy setting, clicking apply and then re-checking the Autodetect setting to check the result.
If it does not work, Please navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\DefaultConnectionSettings
Delete this key.
Also you can exporte this key from a working client and imported it on a non-working client.
Please do make a backup of the registry before any modification.
Best Regards
Magon Liu
TechNet Subscriber Support
in forum. If you have any feedback on our support, please contact
tngfb@microsoft.com
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February 21st, 2011 4:53am
Hi,
Thanks for your response. To clarify, the timeout issue is not isolated to a couple of machines. It is also inconsistent (does not always happen). Finally, we have 35,000 clients working remotly, therefore I am hoping for a resolution that does not invlove
the user (non-technical) making any changes to their build.
I have asked out Microsoft account team the same question, but we are struggling with a response. Hence I thought I would post here to.
Can you provide a little more detail about what removing the specified key actually does? Also, can you confirm there is no way to set a specific time-out value, for example 3 seconds.
Cheers,
Matt.
February 21st, 2011 6:04am
Hi,
Internet explorer will cach the proxy information in the registry under
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings and SavedLegacySettings.
From your description, it seems that proxy is not stable as the issue is inconsistent.
Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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February 22nd, 2011 2:13am
Any update?Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
March 1st, 2011 1:28am