Hi all,

I have a problem with installing directx on win 8.1. When a programm needs it it starts the installation but the process (dxsetup.exe) hangs without using any ressources. The same happens when I try to install directx again from the windows website. 

Any suggestions? 

Thank you! :-)

Monitor the setup process from task manager.

Also, what the RAM config of your system?

Hi,

You can search dxdiag.exe in Search charm and run the Diagnostic tool to check the general issue.

Also, Use SFC /Scannow to repair Protected Windows Operating System Files and then try using DirectX End-User Runtime Web Installer.

Please post the event log via Onedrive and share the link here: