I have a customer whose motherboard failed. He brought me his hard drive in an external enclosure. The problem is that several dozen of his most important documents are encrypted, and he did not save the certificates before the motherboard failure. Having the original hard drive, I have access to the user profile. Is there any way to extract the .cer or .pfx files from his profile or the registry hives and import them into my machine so I can decrypt them? Thanks in advance!1 person needs an answerI do too

I have been following the Microsoft Newsgroups for years and have never seen a good answer to your question. Throughout the years, the best answer I've read is that your need to call the Microsoft Support center and pay to have them walk you through this. And of course there was never any feedback as to whether this was tried and/or whether it worked or not.I'm curious, too, -JW