Remember - This is a public forum so never post private information such as email or phone numbers!Ideas:Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem

Please repost to Networking, E-mail and Getting Online section :http://social.answers.microsoft.com/Forums/en-US/vistanetworking/threadsWhen you post there, make sure you " expand " a liitle about your problem.Speaking for myself only, I have no idea what you are talking about.For the benefits of others looking for answers, please mark the suggestion as Answered if it solves your problem.

Hi Pamela Kawulia, Please us more information about the issue to help you better, refer the below Microsoft article for more information.How to ask a questionhttp://support.microsoft.com/kb/555375 Hope this helps!Halima S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.