I requested insurance cards be sent to me as an email attachment. When I attempted to open the attachment, I got a solid black page. Are my email security settings too high. If so, how do I change them?

Hi woodslover,- Which is the E-mail client that you use?- Were you able to send/view the attachments without any issues earlier?- Did you make any recent changes to your mail settings? Post back with more specific details to help us assist you better.Regards,Divya R – Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.