Hi, I hope someone can help. I have the same symptoms as described in Q329441, http://support.microsoft.com/kb/329441 but am running Windows XP Home with SP3. I have tried the solution described in Q329441 i.e. removing registry entries 25 & 26 in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\25 and HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\26 to no avail, and have also checked all related services are set manual. I have also reapplied SP3 which has not worked. Help!! 1 person needs an answerI do too