I have Win. XP SP3always apper this messageGeneric Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience.how to solve?i make update to windows an scan my computer by antivirusI am search to solve problem and find this program to solve problemWindowsXP-KB894391-x86-ARAWindowsXP-KB921883-x86-ENUbut can not instal on my computer how to solve for this problem??1 person got this answerI do too

salam ...this messgae again appear !!how to can solve this problem ?? please help me ...

Please post a copy of the message.Hope this helps, Gerry Cornell

You need to remove all System Restore restore points created before you ran Malwarebytes.I respectfully disagree with this advice. After many years of dealing with malware I have seen situations in which the removal of malware results in Windows becoming unbootable and/or inoperable and performing a system restore has been the only means of getting the computer to boot. Any infected restore points cannot re-infect and/or harm your system unless you perform a system restore. It is therefore best to leave the removal of restore points until after the system is completely malware free and a determination has been made that the removal of the malware has not damaged system files.The message appears again because you are infected with malware again.I don't vote for myself I'm not here for the points. If this post helps you, vote. Visit my forum @ http://repairbotsonline.com/

JoelThat is a tricky one. I agree that it is a matter of judgement when is the right time to remove restore points.This particular thread involves one party where English is not their first language. This meant there were ongoing difficulties knowing whether instruction were fully understood.Hope this helps, Gerry Cornell

I would say that if whatever scanning tools you use to remove malware results in a no boot scenario, the tools are out of date or otherwise afflicted, or when running the scanning tools, you made the wrong decisions making the issue a self inflicted wound.It is true that some tools seem do sometimes result in a no boot scenario by quarantining (effectively deleting) system files, but the I have never seen a system where the only means to boot is using System Restore. A more accurate statement might be "the only way I know of to get the system running is to use System Restore". It certainly does not mean there is not another way.A good talent would be to know how to fix non booting system without relying on System Restore. If System Restore did not exist, is not an option, is broken, all Restore Points were deleted and the system does not boot, would you be able to fix the system without System Restore?I always go into an issue with the idea that there is no such thing as System Restore nor will I ever suggest it. I will contribute that, also after many years of experience of course, that System Restore is for girls!But I see this case has been lingering for a while now, so please continue and get nn.111.nn going again!Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!

JoelThat is a tricky one. I agree that it is a matter of judgement when is the right time to remove restore points.This particular thread involves one party where English is not their first language. This meant there were ongoing difficulties knowing whether instruction were fully understood.Hope this helps, Gerry CornellHi Gerry. The article on the link below might shed some light on what I was saying in my earlier post. I do, however, understand the language barrier which, in my opinion, is even more reason not to clear the restore points since a mistake is more likely to happen. Just last week I was dealing with a worm and used Malwarebytes as a first scan tool. Unfortunately, MBAM detected rootkit access and removed i8042prt.sys which completely disabled the mouse.Files Infected:c:\WINDOWS\system32\drivers\i8042prt.sys (Rootkit.ZAccess) -> Quarantined and deleted successfully.Of course I was able to restore the file without using system restore but, I had the computer beside me. That is not always possible. Most malware removal assistance is done via instructions over the web. That does not mean system restore would have had to have been used if the computer was at another location but, sometimes, as you correctly eluded to, getting the op to follow instructions to replace a file can be very frustrating and system restore is a better option choosing not to quarantine the detected item on the next go round.As always, you done a good job helping the op and I respect your effort and knowledge. I believe the op is infected again hence the return of the error.http://msmvps.com/blogs/spywaresucks/archive/2005/09/17/66724.aspx@jose.Malwarebytes was not out of date and I do not believe it was afflicted. As any tech knows, these things sometimes happen when dealing with malware. Whether there is an alternate means to system restore or not is a mute point unless the computer is in your possession. Giving instructions other than system restore in those situations to the average computer user is usually futile and/or a waste of time. As for system restore being for girls I can't imagine why you would make such an asinine comment. You are very knowledgeable but, your sharing of knowledge, even to some of the OPs here, comes with sarcasm. I truly do not understand it. I don't vote for myself I'm not here for the points. If this post helps you, vote. Visit my forum @ http://repairbotsonline.com/

JoelIn reality there is no right or wrong way. It all a matter of balancing the probabilities and trying to determine which is the greatest risk.Many users discount the value of System Restore and turn it off, prefering to rely on other methods of backing up and restoring their computers. With Windows XP providing the user has not opted for some software products like those provided by Symantec there is a good chance that it will work. The problem is you do not know it will work until you try it and users do not try it until they need it. System Restore has got much more complex since Windows XP.In dealing with users in these forums it is not easy at times to get reliable information about programmes they are or have been using which might affect whether System Restore will function correctly when needed. Indeed the list of known programmes is long and since Bert Kinney ceased updating his site there is no list available to check against other than his out of date list.I had a recent case where System Restore was not working and the user wanted to get it working. The only way, because the computer was a Sony Viao, was a clean installation of the operating system. How far do you go? Hope this helps, Gerry Cornell