Hi
When I connect en Ethernet cable to my PC it shows connected in tray icon and even sent and received packets. But I am unable to access internet and computers in workgroup. But when I connect computer using wifi then everything works ok. and even the same Ethernet cable works on other laptops.
I have tried updating driver software but its not working. Please help.

Thank You

Hi Harihar,

Did the wire connectionwork before ?
"I have tried updating driver software but its not working"
How did you do that ?
It is recommended to download the driver for the wire ethernet adapter from the manufacturer website .
We can try to run the built-in troubleshoot tool to have a diagnostic.
Control Panel\All Control Panel Items\Troubleshooting\All Categories\Network Adapter ,Internet Connections,Hardware and Devices

We also can try the following command line to reset the TCP/IP settings to have a check .
ipconfig /flushdns (Clear the dns cache)
nbtstat -RR (release and refesh NetBIOS names)
netsh int ip reset (reset ip settings)
netsh winsock reset (Reset Winsock Catalog)
Reboot

If the issue persists,please check the Event Viewer for any related error messages to troubleshoot this issue .
Event Viewer\Windows Logs \Application ,System ,security

Best regards

Hi Harihar,

Did the wire connection work before ?
"I have tried updating driver software but its not working"
How did you do that ?
It is recommended to download the driver for the wire ethernet adapter from the manufacturer website .
We can try to run the built-in troubleshoot tool to have a diagnostic.
Control Panel\All Control Panel Items\Troubleshooting\All Categories\Network Adapter ,Internet Connections,Hardware and Devices

We also can try the following command line to reset the TCP/IP settings to have a check .
ipconfig /flushdns (Clear the dns cache)
nbtstat -RR (release and refesh NetBIOS names)
netsh int ip reset (reset ip settings)
netsh winsock reset (Reset Winsock Catalog)
Reboot

If the issue persists,please check the Event Viewer for any related error messages to troubleshoot this issue .
Event Viewer\Windows Logs \Application ,System ,security

Best r