Event 3013 -Windows Search
Log Name: Application
Source: Microsoft-Windows-Search
Date: 27/05/2012 20:48:07
Event ID: 3013
Task Category: Gatherer
Level: Error
Keywords: Classic
User: N/A
Computer: GC-PC
Description:
The entry <C:\USERS\GC\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\E2G3VBDQ\QSONHS[2].JS> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="49152">3013</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-05-27T19:48:07.000Z" />
<EventRecordID>24170</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>GC-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="ExtraInfo">
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning.
(0x8007001f)
</Data>
<Data Name="Entry">C:\USERS\GC\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\E2G3VBDQ\QSONHS[2].JS</Data>
</EventData>
</Event>
I think I understand part of the problem.The reason the hash cannot be updated is that the Temporary Internet Files folder does not exist.
There is a related error.
Log Name:
Application
Source:
Microsoft-Windows-Search
Date:
27/05/2012 20:48:07
Event ID:
3024
Task Category: Gatherer
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
GC-PC
Description:
The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.
Context: Application, SystemIndex Catalog
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="32768">3024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-05-27T19:48:07.000Z" />
<EventRecordID>24175</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>GC-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="ExtraInfo">
Context: Application, SystemIndex Catalog
</Data>
</EventData>
</Event>
What I am trying to do is run Windows Update but I cannot. I get a message "Windows Update cannot current check for updates because the service is not running". Needless to say the service is running!
Any suggestions?
TIA
Hope this helps, Gerry
May 27th, 2012 8:17pm
Not sure if this will help you but here is something I found on the internet. Follow the link.
http://helpdeskgeek.com/windows-7/cannot-run-windows-update-on-a-windows-7-pc/
Free Windows Admin Tool Kit Click here and download it now
May 27th, 2012 8:46pm
Not sure if this will help you but here is something I found on the internet. Follow the link.
http://helpdeskgeek.com/windows-7/cannot-run-windows-update-on-a-windows-7-pc/
May 27th, 2012 8:56pm
Thanks
It solves the Windows Update problem, which is the principal reason I was researching the Event Viewer report. However, it may be several days before I know what impact getting Windows Update working again has on the two Event Viewer reports I posted above.Hope this helps, Gerry
Free Windows Admin Tool Kit Click here and download it now
May 28th, 2012 4:48pm
Thanks
It solves the Windows Update problem, which is the principal reason I was researching the Event Viewer report. However, it may be several days before I know what impact getting Windows Update working again has on the two Event Viewer reports I posted above.Hope this helps, Gerry
May 28th, 2012 4:51pm
"Gerry C J Cornell" wrote in message news:fa79b39d-679f-407f-8a3b-d3422aa9ee00...
Log Name: Application
Source: Microsoft-Windows-Search
Date: 27/05/2012 20:48:07
Event ID: 3013
Task Category: Gatherer
Level: Error
Keywords: Classic
User: N/A
Computer: GC-PC
Description:
The entry <C:\USERS\GC\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\E2G3VBDQ\QSONHS[2].JS> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="49152">3013</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-05-27T19:48:07.000Z" />
<EventRecordID>24170</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>GC-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="ExtraInfo">
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning.
(0x8007001f)
</Data>
<Data Name="Entry">C:\USERS\GC\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\E2G3VBDQ\QSONHS[2].JS</Data>
</EventData>
</Event>
I think I understand part of the problem.The reason the hash cannot be updated is that the Temporary Internet Files folder does not exist.
There is a related error.
Log Name:
Application
Source:
Microsoft-Windows-Search
Date:
27/05/2012 20:48:07
Event ID:
3024
Task Category: Gatherer
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
GC-PC
Description:
The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.
Context: Application, SystemIndex Catalog
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="32768">3024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-05-27T19:48:07.000Z" />
<EventRecordID>24175</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>GC-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="ExtraInfo">
Context: Application, SystemIndex Catalog
</Data>
</EventData>
</Event>
What I am trying to do is run Windows Update but I cannot. I get a message "Windows Update cannot current check for updates because the service is not running". Needless to say the service is running!
Any suggestions?
TIA
Hope this helps, Gerry
Gerry
There's been a huge flurry of these in the past week or so
Simply cycle your WU settings between the current ones and 'Never check'
that's fixed it for most people.
Noel Paton | Nil Carborundum Illegitemi |
CrashFixPC | The Three-toed Sloth
Free Windows Admin Tool Kit Click here and download it now
May 28th, 2012 4:59pm
"Gerry C J Cornell" wrote in message news:fa79b39d-679f-407f-8a3b-d3422aa9ee00...
Log Name: Application
Source: Microsoft-Windows-Search
Date: 27/05/2012 20:48:07
Event ID: 3013
Task Category: Gatherer
Level: Error
Keywords: Classic
User: N/A
Computer: GC-PC
Description:
The entry <C:\USERS\GC\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\E2G3VBDQ\QSONHS[2].JS> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="49152">3013</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-05-27T19:48:07.000Z" />
<EventRecordID>24170</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>GC-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="ExtraInfo">
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning.
(0x8007001f)
</Data>
<Data Name="Entry">C:\USERS\GC\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\E2G3VBDQ\QSONHS[2].JS</Data>
</EventData>
</Event>
I think I understand part of the problem.The reason the hash cannot be updated is that the Temporary Internet Files folder does not exist.
There is a related error.
Log Name:
Application
Source:
Microsoft-Windows-Search
Date:
27/05/2012 20:48:07
Event ID:
3024
Task Category: Gatherer
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
GC-PC
Description:
The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.
Context: Application, SystemIndex Catalog
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="32768">3024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-05-27T19:48:07.000Z" />
<EventRecordID>24175</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>GC-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="ExtraInfo">
Context: Application, SystemIndex Catalog
</Data>
</EventData>
</Event>
What I am trying to do is run Windows Update but I cannot. I get a message "Windows Update cannot current check for updates because the service is not running". Needless to say the service is running!
Any suggestions?
TIA
Hope this helps, Gerry
Gerry
There's been a huge flurry of these in the past week or so
Simply cycle your WU settings between the current ones and 'Never check'
that's fixed it for most people.
Noel Paton | Nil Carborundum Illegitemi |
CrashFixPC | The Three-toed Sloth
May 28th, 2012 5:01pm
Noel
I resolved the problem by stopping the Windows Update service. Deleting the contents of the Software Distribution folder at c:\windows and restarting the Windows Update service. It took quite a while to to provide a list of available updates but it did and
the updates (quite a number) downloaded and installed like a dream.
I am not sure what caused the problem. One thoght I had was that it a trojan detected by AVG too late and something got removed after the damage was done.
Luhe.Fiha.A Virus was my suspect but I could not prove it as I had deleted AVG files before I thought to look in the virus vault. This trojan has been doing the rounds gaining entry
by a subterfuge. Hope this helps, Gerry
Free Windows Admin Tool Kit Click here and download it now
May 28th, 2012 6:15pm
Noel
I resolved the problem by stopping the Windows Update service. Deleting the contents of the Software Distribution folder at c:\windows and restarting the Windows Update service. It took quite a while to to provide a list of available updates but it did and
the updates (quite a number) downloaded and installed like a dream.
I am not sure what caused the problem. One thoght I had was that it a trojan detected by AVG too late and something got removed after the damage was done.
Luhe.Fiha.A Virus was my suspect but I could not prove it as I had deleted AVG files before I thought to look in the virus vault. This trojan has been doing the rounds gaining entry
by a subterfuge. Hope this helps, Gerry
May 28th, 2012 6:18pm
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