After a bad system crash I used a recent restore point to bring back my Windows XP system (SP3). All appears OK EXCEPT that:(a) the restore renamed some folders, including one called CatRoot. It was renamed to CatRoot2(b) The applications event log shows the following error messageseveral hundrend times over a 24 hour period. · svchost (1084) An attempt to open the file"C:\windows\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb"for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail witherror -1032 (0xfffffbf8). The same error also appears with this path "C:\windows\system32\CatRoot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb" Note: I have tried rebooting but this has not solved the problem. I also entered this from a command prompt: netsh winsock reset-- Then. reboot. No luck. What do I need to reset/restore to fix/correct this error message? Thanks.

Hi Mike_withforesight,I would suggest you to try the steps mentioned below and check if it helps:Step 1:Rename the Catroot2 folder and check if it helps:a. Click Start, click Run, type "cmd" (without quotes), and then click OK.b. At the command prompt, type the following commands, and then press ENTER after each line:· net stop cryptsvc· ren %systemroot%\System32\Catroot2 oldcatroot2· net start cryptsvc· exitd. Restart the computer and check if the issue is fixed.Step 2:Run the Microsoft Fixit from the following article link and check if it helps:How do I reset Windows Update components?Hope this helps.Thanks and Regards,Santosh Y – Microsoft SupportVisit our Microsoft Answers Feedback Forum and let us know what you think.

I, too, have this issue. I tried the steps above in Step 1 - it did resolve the issue temporarily, but then it came back. I tried the solution in Step 2, but still did not resolve the issue. Microsoft Fix it 50202 ran successfullly, but did not resolve the issue. I did NOT try the "Fix it myself" steps as I have too many machines with the problem...David