Exception EOleSysError in module dedupe.exe at 0004F4D5. Error accessing the OLE registry
I seem to be getting this error everytime I log into my work domain on a windows 7 machine... When I got a dedupe error when logging on with a windows XP machine in the past i took these steps to resolve issue 1. added [My work domain]\Domain Admins group membership to the local (Users) group 2. Added [My work domain]\Domain Users group membership to the local (Administrators) group Restarted then re-logged in and all is well!!! Firstly I get this error message 'Deduplication COM Server has stopped working' then the error message in the title after I close the first error!!! Can anyone advise as to why I get this problem and how to fix it..? I have searched TechNet and googled but there is very little information regarding the dedupe error. Please help!! Kind regards, Adge
February 11th, 2011 11:41am

Hi Adge, When the issue occurred? Have you installed any software or update recently? I notice DeDupe is a duplicate file finder designed to analyze duplicate files and increase the hard disk space. It deletes duplicate files and compresses into a zip file. If you are using this program, I suggest perform a Clean Boot to check the result. http://support.microsoft.com/kb/929135 Also, please contact domain admin to check the issue. Best Regards, NikiPlease remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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February 15th, 2011 4:41am

Hi Niki, Firstly thank you for your reply and support I very much appreciate your time. Secondly, I have already taken steps as set out in KB929135 (apologies for not advising in the first instance). But even after these steps I still get the error, even when all start up items and non windows services are disabled! Error detailed below. Problem signature: Problem Event Name: APPCRASH Application Name: dedupe.exe Application Version: 3.1.2.0 Application Timestamp: 2a425e19 Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bdaae Exception Code: 0eedfade Exception Offset: 00009617 OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 2057 Additional Information 1: 5963 Additional Information 2: 596314ead1b37d7941717bf12f8fb520 Additional Information 3: 4b9d Additional Information 4: 4b9dbb2e6aa3bfe23f435f3cb4904419 I have also captured pictures of the other 2 error but I do not know how to attach pictures to this thread.
February 18th, 2011 7:19am

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