im facing a problem with thumnails everytime i open a folder wich contain number of video files explorer.exe crash while generating thumbnail view for these videos . i can easily disable thumbnails and ignore the problem but thumbnails help me to find what i'm looking for faster so please help me i want to fix this error without disabling thumbnails im using windows xp professional sp31 person needs an answerI do too

Can you run drwtsn32.exe from start->run, and check the Crash Dump setting? Check the time stamp on that file - does it match a recent crash in Explorer.exe? If so, upload that file to your SkyDrive and provide a link. It may hold some details about why Explorer.exe is crashing. Often, instabilities in Windows Explorer are attributable to faulty shell extensions and addons. Consider using Sysinternals Autoruns or ShellExView. Disable non-Microsoft shell extensions and add-ons, and check the behavior. If it is gone, re-enable the disabled extensions/add-ons, one at a time, and see if you can identify which may be responsible. Try a clean boot, or boot into safe mode. Does the behavior persist?