Explorer.exe crashes whenever right clicking on a folder or trying to copy/move/delete a folder or moving something to a folder
Original title: Explorer.exe corrupted?Alright, so I've had this problem for a couple of months currently and I have tried restoring explorer.exe via the Windows XP CD.For some reason, whenever I right click on a folder, try to copy/move/delete a folder, or try to move something to a folder Explorer.exe crashes. I've looked thoroughly for viruses, cleaned out my system, and it still happens.I'm pretty sure it's just a corrupted piece of data in the Explorer.exe file.Is there anyway I can get a working version of Explorer.exe?I run Windows XP Professional Service Pack 3. Any help would be appreciated! :D
October 8th, 2010 2:45am

Hi Fighterlegend,You may try the following steps and check if it helps:Method 1:You may boot in safe mode and check if the issue occurs.Refer the below link for more details on starting your computer in safe mode:http://support.microsoft.com/kb/315222Step 2:If you are not facing any problem in Safe mode, then try performing a Clean boot.A clean boot helps to verify if any third party application services or startup item is causing this issue.You may refer the following KB article to put the computer in clean boot:http://support.microsoft.com/kb/310353If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the above KB article to narrow down the exact source:Also, after resolving the issue, see the section on how to return your computer to a Normal startup mode. Method 2:You may try running a SFC scan and check:Perform a system file scan to check for any system file corruptions.a. Click Start, All programs and then Accessories. Click Command Prompt.b. In the Command Prompt window type “sfc /scannow” (without quotes) and then press Enter.c. After the scan has completed, close the command prompt window, restart the computer and check for the issue.For addition information, you may refer the following link:Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)http://support.microsoft.com/kb/310747Hope this information is helpful.Praseetha KMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.
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October 14th, 2010 2:51pm

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